Stuck on robot verification complete

Anonymous
2023-10-29T01:00:01+00:00

Hi. I am trying to change my account password as I was unable to log in.

I complete the robot verification but stuck on verification complete screen as it does not redirect to the next screen. I am unable to get past this.

Tried different devices/networks/browsers. The account recovery is completely useless.

Nothing I can do.

Need help with this.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-11-02T21:47:14+00:00

    Stuck on this despite multiple attempts . Have tried safari / edge / chrome.

    Tried clear cache / browser history. No progress.

    Help any one

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  2. Anonymous
    2023-11-02T19:17:17+00:00

    happening to me aswell when i try to verify my phone number

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  3. Anonymous
    2023-11-02T18:55:43+00:00

    I have spoken to a rep, they said engineers are actively trying to resolve this. Either way, poor from MS

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  4. Anonymous
    2023-11-02T18:10:20+00:00

    same issues. This is unacceptable that so many of us are having this issue and nothing is being done about it.

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  5. Anonymous
    2023-11-02T17:10:37+00:00

    Same issue. Has it not been resolved?

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