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Hi. I am trying to change my account password as I was unable to log in.
I complete the robot verification but stuck on verification complete screen as it does not redirect to the next screen. I am unable to get past this.
Tried different devices/networks/browsers. The account recovery is completely useless.
Nothing I can do.
Need help with this.
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
My problem got solved after 4 days of trying to get past this screen to get a otp on phone,.
Accidentally trying my real password and getting a verification otp through my email.
Otherwise i was still facing the same problem even after 4 days.
Plus it is so frustrating that there is no easy way to communicate the problem to MS.
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Yeah, same for me it’s ridiculous now I’ve been waiting close on 3 days
same problem here.
no otp on phone.
plus email code request says tried too many times ,try again tomorrow.
Having the same problem, literally can’t do anything to get onto my account.