Sharing from Word to Outlook still opens the old Outlook and not the new one so the emails are not sending.

Anonymous
2024-03-05T02:25:58+00:00

Have upgraded to the new Outlook.

I used to be able to easily share a word doc or pdf version as an attachment onto email.

It currently still loads up the old outlook when using this feature. i want it to open up the new outlook when using the share feature on word.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

83 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-04-30T09:57:59+00:00

    Hi,

    I had the same issue with Outlook and sharing from PowerPoint, how I resolved it:

    Click on your Windows Start button

    Click on Settings

    Select Apps

    Select Default apps

    Where it says Set defaults for application, use the search apps function

    Look for "outlook (new)"

    Click on Outlook (new)

    Now for every file type or link type you see in this screen, change the default from Outlook to Outlook (new)

    This should resolve your issues.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  2. Anonymous
    2025-01-09T09:23:07+00:00

    We had the same problem.

    A user started (NEW) Outlook from a fresh Windows installation. (He never opened Outlook (Classic)
    Here are the steps we did.

    1. Close (NEW) Outlook
    2. Open Outlook (Classic)
    3. Login to Outlook (Classic)
    4. When succesfull switch to (NEW) Outlook
    5. Test it

    Hope this works for you guys

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2024-04-30T10:28:46+00:00

    Thanks Julian but I've already done that and still have the same issue.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  4. Anonymous
    2024-04-09T14:00:15+00:00

    Hi! We have spent 5 hours connecting the new Outlook version to Word and we are so disappointed that this simple option is not available yet.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  5. Anonymous
    2024-07-16T15:09:24+00:00

    So is there gonna be a fix anytime soon? I just bought a brand new expensive Lenovo to use instead of my Macbook Pro..... Funny how the sharing works great on my Macbook and new Outlook when sharing from inside office programs.... But not on a Windows 11 computer.

    If you wish to reply to my post with:

    A: You can save the file and then send it from outlook.

    B: Change the standard programs set for New outlook (does not work)

    C: You can right click the file and choose send

    Please dont. You are missing the point.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments