Sharing from Word to Outlook still opens the old Outlook and not the new one so the emails are not sending.

Anonymous
2024-03-05T02:25:58+00:00

Have upgraded to the new Outlook.

I used to be able to easily share a word doc or pdf version as an attachment onto email.

It currently still loads up the old outlook when using this feature. i want it to open up the new outlook when using the share feature on word.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-02-08T07:18:38+00:00

    hi

    I found a solution without saving the file for this problem

    use the same procedure up to the file gets attached to the old outlook, then open the new mail message in outlook new and drag the file which got attached in old Outlook to the new message already opened in Outlook. its working for me

    we are forced to do this circus still we get this bug fixed by microsoft

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  2. Anonymous
    2025-01-21T14:22:42+00:00

    I am in agreement and have this same issue. Did not realize initially that the emails were sitting in the outbox when I hit send. I have created my own workaround when sending from inside of a document. When the old version pops up (which I deleted from my apps so have no idea how this can happen) I just open a second email to send. I send the one with the attachment and wait a minute before closing the blank message and old outlook. Slightly quicker than the save and attach option and sometimes what I send doesn't need to be saved.

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  3. Anonymous
    2024-12-20T14:45:34+00:00

    I would still be using old but it kept deleting my meetings from my calendar....I am sure it was a tactic to make me move to the new version!

    If only there were some alternative we could use that was an actual contender (Sorry Chrome books but just....no...)

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  4. Anonymous
    2024-12-03T16:36:25+00:00

    Careful what you wish for. When I try to share by right-clicking a file I cannot get it to go through old Outlook, but through New Outlook it just hides my messages.
    I send Zoom requests to my mother, for instance, Click Send Meeting Request, put in her address and press Send. The only way I have found to see the message again is to open Old Outlook, then my outbox suddenly fills up with the unsent messages.
    I have had so many problems with New Outlook that I have reverted to Classic, and would also revert to Win10, if it were a safe option.
    Now I can't even tight-click, select Send to and choose Classic Outlook.
    I have a friend who works for MS. I don't send him a Christmas card any longer.

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  5. Anonymous
    2024-11-27T14:21:25+00:00
    • New Outlook has issues sharing files using the share button from MS Office. This option still opens the Old Outlook.
    • New Outlook has issues opening "attached e-mails"

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