Why can't I send email from Outlook (microsoft account) to a Yahoo or AT&T email account?

Anonymous
2024-01-16T21:00:39+00:00

For years, I have been sending emails from Outlook on my desktop computer and mobile device with no problems. But the last few days, I am getting rejection messages saying my emails cannot make it through. Can I get help figuring out what is going on?

Here is the undeliverable error message I got when trying to send to an att.com email address (came from here: Mail Delivery Subsystem <******@xxxxx.prodigy.net>):

"The original message was received at Tue, 16 Jan 2024 12:28:35 -0800 from mail-mw2nam12on2049.outbound.protection.outlook.com [40.107.244.49] ----- The following addresses had permanent fatal errors ----- (reason: 554 [RL02] Message content not accepted for policy reasons; see https://postmaster.yahooinc.com/error-codes) ----- Transcript of session follows ----- ... while talking to mx-sbc.mail.am0.yahoodns.net.: >>> DATA <<< 554 [RL02] Message content not accepted for policy reasons; see https://postmaster.yahooinc.com/error-codes 554 5.0.0 Service unavailable"

And here is the undeliverable error message I got multiple times when trying to send to a yahoo.com email address (came from: Microsoft Outlook <******@xxxxxxx.com>):

"Delivery has failed to these recipients or groups:

(******@yahoo.com)
Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

Thank you for help.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2024-04-08T17:33:38+00:00

    As Ron6576 stated, it seems some that have this problem are finding their domain names on Spamhous and other such sites. I've checked and our domain is not listed on this site. It seems A LOT of folks are having this same issue. The proposed solutions seem to require an IT professional to resolve which is absurd if this issue is affecting thousands of people...

    If someone posts a tech centered solution, can they do so with instructions that those who are not IT professionals can follow?

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  2. Anonymous
    2024-04-01T10:42:40+00:00

    We have encountered persistent difficulties too in sending emails to Yahoo users. We tried to troubleshoot the problem internally but we have been unable to resolve the issue on our end.

    This problem is causing significant disruptions to our communication channels, particularly with clients, partners, and colleagues who rely on Yahoo email addresses.

    *Notify check*

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  3. Anonymous
    2024-03-15T14:56:45+00:00

    What is the status of this please? I am having the same issue.

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  4. Ron-6928 4,991 Reputation points
    2024-03-12T17:55:02+00:00

    Your reply on page 5

    Oh wow! I'm supposed to be able to follow that? I think I will write a letter and drop it in the mailbox instead. How much is postage these days?

    and now you got it. It isn't that hard, is it?

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  5. Anonymous
    2024-03-12T13:51:18+00:00

    It appears to be resolved now. I added 2 DKIMs and SPF to my Turbify(yahoo) mail server. It took 12 hours to take effect.

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