Stop changing the display of email addresses to names on outlook. This is supporting CYBERSECURITY Criminals.

Reported
Anonymous
2023-12-01T19:38:31+00:00

When I type an e-mail address to someone, Outlook changes it to the name in my contacts instead of leaving it alone as the actual e-mail address.

For example, I received an email from an unknown contact (a scammer) whose email address is **removed for privacy reasons**@gmail.com and outlook displays my CEO's name instead of the scammer's email address. How and why is my CEO's name displayed from an email address that has random letters??

The way Outlook is currently displaying names instead of email addresses makes people extremely vulnerable to scams, phishing, malware, and other cybersecurity threats.

Furthermore, I am not the first person to raise this issue. Please see this same issue raised at this link: https://answers.microsoft.com/en-us/outlook_com/forum/all/show-the-actual-e-mail-address-instead-of-the-name/09baa36a-b494-456c-901f-475032c72b8d?page=1  Microsoft needs to address this issue and stop giving responses on forums that are unrelated to issue at hand. Instead please ESCALATE this issue to appropriate party responsible for making decisions and TAKE ACTION immediately.

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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47 answers

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  1. Anonymous
    2025-05-10T12:44:07+00:00

    This is an infuriating change that Microsoft has made. We must be able to see the full name as well as email address of anyone sending us an email, as well as recipients that we are emailing. This was always the norm until just recently. Please restore this valuable feature! It is urgent Microsoft!

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  2. Anonymous
    2025-05-13T12:26:42+00:00

    This I guess proves that MS is in the spam business as well.

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  3. Anonymous
    2025-05-13T15:59:44+00:00

    How is this still not solved.

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  4. Anonymous
    2025-05-21T20:09:42+00:00

    I love that this thread exists. After basically forever being annoyed that I can easily see an email address and just the name, I started looking for information on how to change this view so only the email shows, and behold, there is no way to change this....

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  5. Anonymous
    2025-05-21T20:38:52+00:00

    Just a reminder to everyone already subscribed to this thread or that comes across it in the future to VOTE for the feedback item on this issue, and tell everyone you know to do the same. Posting here doesn't do much good, but voting for the feedback item does.

    There was an earlier link on the first page of this thread, but it no longer works, so use this link.

    I note in the feedback item that two years ago Microsoft said "We're considering this", but that hasn't translated to action yet; votes will up the priority of this absolutely necessary change.

    VOTE VOTE VOTE VOTE VOTE VOTE VOTE VOTE VOTE VOTE VOTE VOTE VOTE VOTE VOTE VOTE VOTE VOTE VOTE

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