Stop changing the display of email addresses to names on outlook. This is supporting CYBERSECURITY Criminals.

Reported
Anonymous
2023-12-01T19:38:31+00:00

When I type an e-mail address to someone, Outlook changes it to the name in my contacts instead of leaving it alone as the actual e-mail address.

For example, I received an email from an unknown contact (a scammer) whose email address is **removed for privacy reasons**@gmail.com and outlook displays my CEO's name instead of the scammer's email address. How and why is my CEO's name displayed from an email address that has random letters??

The way Outlook is currently displaying names instead of email addresses makes people extremely vulnerable to scams, phishing, malware, and other cybersecurity threats.

Furthermore, I am not the first person to raise this issue. Please see this same issue raised at this link: https://answers.microsoft.com/en-us/outlook_com/forum/all/show-the-actual-e-mail-address-instead-of-the-name/09baa36a-b494-456c-901f-475032c72b8d?page=1  Microsoft needs to address this issue and stop giving responses on forums that are unrelated to issue at hand. Instead please ESCALATE this issue to appropriate party responsible for making decisions and TAKE ACTION immediately.

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2025-05-13T12:26:42+00:00

    This I guess proves that MS is in the spam business as well.

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  2. Anonymous
    2025-05-10T12:44:07+00:00

    This is an infuriating change that Microsoft has made. We must be able to see the full name as well as email address of anyone sending us an email, as well as recipients that we are emailing. This was always the norm until just recently. Please restore this valuable feature! It is urgent Microsoft!

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  3. Anonymous
    2025-05-07T18:01:44+00:00

    Mozilla Thunderbird does this in exactly the right way. The "From" field contains both the display name and the actual email address and a mouse-over also shows the full contents if the field width isn't wide enough.

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  4. Anonymous
    2025-04-23T15:25:49+00:00

    This and from our experience 80% of the phishing emails that work could have easily been avoided by IT being able to disable DisplayName and push to organizations. Or...SHOW BOTH!

    Mark my words, Microsoft will have a lawsuit about it.

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  5. Anonymous
    2025-03-26T16:08:36+00:00

    any update on this?

    at the moment there is another wave of e-mails that use exactly the wrong names and many people click on these e-mails because they are already very well made by AI.

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