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Before I switched to new outlook, I was able to double click on attachments and they would open to their specific apps. Ex. If it was a PDF it would open with Acrobat; If it was a word doc, it would open with word. Now I have to click the download button and it default saves to my downloads folder instead of being put where I want it in the beginning. I also can't drag attachments from an email to the specific folder I want to save it to on my desktop. I have to download and then move it from my downloads folder.
I know it's probably just a new process I'll have to get used to, but hey maybe someone knows a hack!
Thank you in advance :)
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same issue with wav attachments. No option to preview at all. left click downloads automatically, right click gives the option to copy or download.
I am using New Outlook and have the option to open a Word document in a browser window, so something has changed for the better.
I am helping a blind friend with his version of New Outlook and he doesn't have the same option. Unfortunately, I don't know what happened to turn it on for me, unless it came automatically with a new version of the app during a Windows update.
Has anyone else discovered the option and can explain how to turn it on?
By the way, I also have the option to open the document in the desktop app, but it insists on me having 365 - if you get the same, please use Feedback to ask that it will open in any version of the desktop app, such as Office 2021
The same thing is happening to me and it is very frustrating, they need to change this feature back to the old version, from what I am reading, everyone is having this sam problem, definitely a flaw in outlook now that noboday wants!
I was so optimistic that this post would provide a solution to this incredibly annoying issue. The idea that i have to go through three steps just to see a document in its native app is insane.
I have the same problem, it extremely annoying and a time killer this MUST be fixed before replacing current Outlook with the new version.