Using older versions of Outlook for Mac in business environments
- Rebuild the search index: Sometimes the search index can become corrupted, which can cause issues with search. To rebuild the search index, go to Outlook > Preferences > Search > Indexing > Rebuild.
- Check your search settings: Make sure that your search settings are configured correctly. Go to Outlook > Preferences > Search and make sure that the correct folders are selected for search.
Hi Alex,
There is no Preferences that I know of in the current iteration of New Outlook. There is a Settings which has a Search button and that brings you to this.
You can rebuild your search on the Mac per https://www.unleash.so/a/blog/how-to-rebuild-your-search-index-on-microsoft-outlook-365 or https://support.apple.com/en-us/102321 but it doesn't seem to make a difference.