Using Classic Outlook on Windows for personal email, calendar, and contact management
Hi everyone
I want to spare you nerves and time so:
I just spent hours (!) trying all the online fixes described for this issue (esp. liked this guideline: https://repairit.wondershare.com/email-repair/fix-teams-addin-for-outlook-missing.html). Then I spent two hours via chat and screen sharing with three different Microsoft support resources (also the technical team). Bottom line:
You need an MS Teams business account/package (not a private one!) for:
- the MS Outlook calender to show the MS Teams add-in allowing you to easily add Teams dial-ins to your meeting invites
- the MS Outlook calender to show the MS Teams related meetings once you have accepted the invites (as most of you know, they just magically disappear into limbo!)
- the MS teams link in the invites to work for you via the MS Teams app. Otherwise you can only log-in to the meeting via the MS Teams browser/website.
If you used to have a business account (maybe because a prior employer or client's IT team set one up for you), it is no longer active but MS still has it registered under your name: Don't be surprised if it hinders your use of MS Teams, if you now have a private account. The system is constantly asking me to log in with the old business account or upgrade the package. The MS Teams support team will not (!) be able to void the old account for you. So make sure you get that all erased by the person who set it up in the past.
Good luck!