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Hi,
I had 2 updates today from Microsoft for Microsoft Office. I am using Windows 11.
"Microsoft Office Professional Plus 2016 - en-us" and "Microsoft 365 - en-us".
Versions for both are 16.0.17029.20028
This updated my Outlook client as well - I know this because it changed to a new menu bar. I changed this back to the classic outlook menu bar.
After this, my Outlook client crashes whenever I try to send an email.
I cannot revert to the new menu bar in case this is causing the issue as there is no option to do this.
I am still receiving emails.
There is a similar thread from earlier this year here: Outlook keeps crashing on email Send - Microsoft Community
If someone could kindly advise on this please. Thankyou.
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi all,
The Outlook Team just made a change from the service that will fix this issue. It may take up to four hours for it to be picked up in the client. If you have not seen the fix by then try restarting the Outlook client a couple times.
Also, this issue is permanently fixed starting in build 17029.20052.
Same issues here. My outlook ribbon gave option of switching to new outlook (top right, have to have expanded to full screen). It finally worked!!!! I hate the new look, but I had to send some emails for work.
As I said, the only solution for me was to upgrade to Office 365.
If you do upgrade (I had no choice), the email client for Outlook 365 is missing some features such as adding in .PST archive files, attaching emails to calendar invites etc.
The new client is faster however and provides a better user experience.
I have Microsoft Office Home and Business 2019 edition and my Outlook for windows is doing the same thing when I try to send an email. Receiving emails is fine, only trying to send an email. This all started when Microsoft added the Outlook.com version to my desktop computer shortly before Thanksgiving. Thanks a lot to Microsoft to stop me from sending emails at Thanksgiving time!!!! Microsoft should and MUST correct this immediately. Forcing users to buy Microsoft 365 is NOT a good solution. What can I do?
Ditto. Exact same issue here. After auto-update, Outlook crashed instantly each time I tried to send a message. Outlook still runs on my Android, so look like this is directly related to the Windows update of November 14. Some problems were flagged in the release notes:
"We fixed an issue that caused Outlook to fail to comply with the default browser settings for some users". See: https://learn.microsoft.com/en-gb/officeupdates/current-channel?redirectSourcePath=%252farticle%252f95c8d81d-08ba-42c1-914f-bca4603e1426#version-2310-november-14 However, this specific problem is not mentioned.