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Hi,
I had 2 updates today from Microsoft for Microsoft Office. I am using Windows 11.
"Microsoft Office Professional Plus 2016 - en-us" and "Microsoft 365 - en-us".
Versions for both are 16.0.17029.20028
This updated my Outlook client as well - I know this because it changed to a new menu bar. I changed this back to the classic outlook menu bar.
After this, my Outlook client crashes whenever I try to send an email.
I cannot revert to the new menu bar in case this is causing the issue as there is no option to do this.
I am still receiving emails.
There is a similar thread from earlier this year here: Outlook keeps crashing on email Send - Microsoft Community
If someone could kindly advise on this please. Thankyou.
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
What does this mean? What do I need to do to make it work again? This is significantly impacting my ability to work - as with many others! I can't continue to send all emails from my phone
thank-you.
Is it possible to provide a refund for the Outlook 365 upgrade that I was forced to do?
This will be an annual cost and so may just do it for three years worth of fees.
Hi all,
The Outlook Team just made a change from the service that will fix this issue. It may take up to four hours for it to be picked up in the client. If you have not seen the fix by then try restarting the Outlook client a couple times.
Also, this issue is permanently fixed starting in build 17029.20052.
As I said, the only solution for me was to upgrade to Office 365.
If you do upgrade (I had no choice), the email client for Outlook 365 is missing some features such as adding in .PST archive files, attaching emails to calendar invites etc.
The new client is faster however and provides a better user experience.
I am having the exact same issue where Outlook crashes when I hit send. It has been happening since "Outlook (new)" suddenly installed itself on my computer a couple of weeks ago. That is in addition to the original Outlook application on my computer (which is currently at Version 2311 (Build 17029.20028 Click-To-Run)). I have tried pretty much everything to resolve, but have so far been unsuccessful. I suspect that it is just a bug in that build.. Looking for any other suggestions.