Why am I suddenly getting so many spam emails on outlook.com from an apparent AI bot?

Anonymous
2023-10-11T03:47:38+00:00

In the past 2 hours alone, I have received at least a dozen spam emails written in random words. For example “isnt a said tone Then it level in very he possible 54 u443 hkother” They are coming from apparent one-off gmail, live, hotmail, and other accounts. And the so-called junk filters are catching NONE of them. I get most of my email on mobile devices, so I’m not using the desktop Outlook app, and thus I can’t adjust the level of spam filtering. To be honest, I pay for Microsoft 365 and I find it ridiculous that (A) the default outlook.com spam filters are not catching them, and (B) I can’t adjust the spam filter so it does catch them. Microsoft, quit dinking around with AI on Bing and put it to work in your own spam filters!

Outlook | Outlook for mobile | Outlook for iOS | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

108 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-10-11T07:11:29+00:00

    Hi, GlennPettit

    Good day!

    Thank you for posting to Microsoft Community. We are happy to assist you.

    According to your description, I'm sorry to hear that you're experiencing an influx of spam emails on Outlook.

    Microsoft has implemented several measures to prevent spam emails from reaching your inbox, including AI-based filters. However, some spam emails may still slip through the cracks.

    To help prevent spam emails from reaching your inbox, you can mark them as junk or spam. This will help train the AI-based filters to better identify and catch similar emails in the future. Additionally, you can create rules to automatically move emails from specific senders or with specific keywords to your junk folder.

    If you're still receiving a large number of spam emails, could you please be kindly to share your detailed Product information in Private Message.

    In order to protect your privacy, please share the screenshot of your view in Private Message as following steps:

    Please click account you logged in on the up-right corner - My profile - View private messages to get it.

    Image

    Once we received your detailed account information, we will ask the related team which has higher permission than us that we would able to check on the server-side for you.

    Thanks for your understanding and cooperation.

    Hope you all the best!

    Sincerely,

    Alex | Microsoft Community Moderator.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2023-10-11T17:22:14+00:00

    I too have also been getting these seemingly randomly-generated emails for the past three days, none of it getting processed through my junk folder. Every single email I've marked as junk/spam but they still keep coming. Hopefully Microsoft can fix this soon.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  3. Anonymous
    2023-10-12T13:33:19+00:00

    I had the option to use McAfee with my ee account which I have never used at the end of my two year account I am now receiving requests to sign up for McAfee says I am in danger my account no longer safe!? I have had no problem till now they claim I have been infected with viruses they have not had access to my account and I can only come to the conclusion that they have infected my account to force me to purchase their software who can I get to deal with this problem

    Regards Frank

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  4. Anonymous
    2023-10-12T13:47:19+00:00

    A simple way to resolve this problem would be to allow an email extension

    /no hawkers to make it an offence to send unwanted email and an atomic fines for offending and suspending them till they pay fine

    Regards Frank

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more