Why am I suddenly getting so many spam emails on outlook.com from an apparent AI bot?

Anonymous
2023-10-11T03:47:38+00:00

In the past 2 hours alone, I have received at least a dozen spam emails written in random words. For example “isnt a said tone Then it level in very he possible 54 u443 hkother” They are coming from apparent one-off gmail, live, hotmail, and other accounts. And the so-called junk filters are catching NONE of them. I get most of my email on mobile devices, so I’m not using the desktop Outlook app, and thus I can’t adjust the level of spam filtering. To be honest, I pay for Microsoft 365 and I find it ridiculous that (A) the default outlook.com spam filters are not catching them, and (B) I can’t adjust the spam filter so it does catch them. Microsoft, quit dinking around with AI on Bing and put it to work in your own spam filters!

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  1. Anonymous
    2024-01-15T12:08:30+00:00

    Microsoft are well aware of this problem but are doing nothing about it. I have been in contact with them many times (none within the UK) each time I am told it will be passed to a higher party for them to look into but it never is. In the last two months I have gone from 2- 3 spam emails a week up to 50 - 60 a day. Microsoft are now a joke and I am now looking at closing my Outlook account because I am sick of complaining and nothing been done.

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  2. Anonymous
    2024-01-06T01:39:37+00:00

    The last time I had this issue, Microsoft actually told me that their spam filter takes precedence over any rules you have set up. At that time, nearly 50% of my legit mail was going to the spam folder. Now, I get anywhere from 20-40 spam emails IN MY INBOX everyday. I report them as junk, I report them as spam. Doesn't matter, it's a daily hassle. I am about 95% complete with changing my email with everything I haver registered, and I am done with Microsoft.

    As for your question, it's annoying, it's frustrating, it's a waste of time, and it doesn't matter because let's face it, Microsoft is to big to care, and they don't. Not many companies can get away with taking 9 months (yes, 9 months) to fix a major security vulnerability like that had with Azure in 2023, but people and companies won't move away from Microsoft so they have no motivation.

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  3. Anonymous
    2024-01-05T07:47:30+00:00

    all this relentless spam has caused me to do quite a lot of searching and reading in an attempt to come up with a solution or at least to staunch the flow as much as possible,

    I've been partially successful,

    but from what I've learned I've come to a rather simple conclusion:

    Microsoft could stop the flow of identified spam overnight,

    each email has to pass authentication and then go through the spam filtering process, you can see it all in the message source information, this is how outlook decides whether to deliver it to your inbox or junk mail box,

    if, when a message fails authentication and the spam filters and becomes 'identified as spam' Microsoft bounced this message back to the sender via the return path with a Postmaster template message saying: your email failed to meet criteria for delivery on these specific counts, and listed where it failed authentication and spam filtering,

    well it would instantly stop all 'identified as spam' currently being delivered,

    if the sender was legitimate, a business or marketing operation, they'd have the bounce back message, they'd know in what manner they have to improve the transparency and deliverability to continue their email campaign,

    if the sender was malicious, they'd have no interest in transparency, they often either supply a bogus return path or none at all, so they'd not even receive the bounce back message, their only interest is really getting live links embedded in emails into your account in the hope you click on them and are redirected to a scam site or somewhere that will try to install malware,

    they're not interested in communication, the email is just a delivery vector for their payload, basically it's a trap.

    if I can figure out how to simply end spam over night, it begs the question: why haven't they done this simple thing a long time ago?

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  4. Anonymous
    2024-01-05T07:18:02+00:00

    I identified that most spam mails, in my case, didn't have a sender address. Then i found this workaround (with rules) that worked out fine for me. It it hard to understand why Microsoft isn't block these kind of messages. Especially when Google do.

    SPAM with NO SENDER EMAIL - Microsoft Community

    But i used the action to move message to a Folder instead of delete.

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  5. Anonymous
    2024-01-05T02:02:10+00:00

    I'm sure this question has been asked a hundred times, why isn't Microsoft doing something about it? It is very annoying to say the least, I have tried blocking, report phishing and cleaning out folders such as junk, drafts and deleted folder. Someone has to have a resolution to this.

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