My desktop outlook app will not open

Anonymous
2023-09-01T02:51:59+00:00

I have Windows 11, Office 365 and use the Outlook desktop app for my email. The app has stopped working. When I click to open the little circle starts spinning for about 10 seconds then nothing happens

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2024-01-05T17:28:28+00:00

    That was so helpful - thanks David

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  2. Anonymous
    2024-01-07T16:30:15+00:00

    Hi Gunasekar,

    I did steps 2 & 3 above, created new profile, but in this process I lost all my contacts & notes since the .pst files were not carried over into the new profile. I do not have the old profile listed as an option to log into either. How do I get this data back and load into the new profile? Very frustrating.

    Thank you,

    Mark

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  3. Anonymous
    2024-02-05T23:46:51+00:00

    thsi did not help

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    4 people found this answer helpful.
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  4. Anonymous
    2024-02-07T12:44:05+00:00
    1. Open Task Manager,
    2. look for Outlook under Background Processes,
    3. click on it then on End Task.

    Worked for me. Quick and simple.

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    7 people found this answer helpful.
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  5. Anonymous
    2024-02-13T14:13:29+00:00

    This was the only way I could get the newly released version of outlook to open! Thank you!!

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