My desktop outlook app will not open

Anonymous
2023-09-01T02:51:59+00:00

I have Windows 11, Office 365 and use the Outlook desktop app for my email. The app has stopped working. When I click to open the little circle starts spinning for about 10 seconds then nothing happens

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2025-03-18T20:05:36+00:00

    Try going in the back door. Sometimes when that happens to me I will right click the Outlook icon on my desktop and then click on one of the options there.... New Email Attachment, New Contact, New Appt. etc. From there it usually opens a window that you can have access to other windows in Outlook. I have also tried restarting my computer. I hate the new Outlook so kept the old but Microsoft has never really fixed this problem and now they're discontinuing any support for Windows 10 (which is where my Outlook opens to). Hope the above method/s work!

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  2. Anonymous
    2025-03-18T23:18:28+00:00

    Thanks I will try that the next time I have a problem. I too do not like the new outlook as you can not import a pst file. What are you suppose to do, reimput 20 years of contacts and calendar. Bad, Bad microsoft. I bought a new lap top with Win 11 and then bought a new copy of Outlook 2019. When microsoft allows import of a pst file, I will upgrade Outlook. The ribbon on the new Outlook is also sparse with options. Switching to classic did not provide a ribbon with FILE on it so that I could import my pst file.

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  3. Anonymous
    2025-03-18T23:27:23+00:00

    sorry... can't help you there

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  4. Anonymous
    2025-03-20T16:43:06+00:00

    This is the 3rd time in a week, I am loosing a days work, how can I fix?

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  5. Anonymous
    2025-03-20T16:44:27+00:00

    When I click on the icon, it spins for a few seconds and stops, how can I access outlook?

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