My desktop outlook app will not open

Anonymous
2023-09-01T02:51:59+00:00

I have Windows 11, Office 365 and use the Outlook desktop app for my email. The app has stopped working. When I click to open the little circle starts spinning for about 10 seconds then nothing happens

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2024-11-15T23:41:19+00:00

    I have updated to Windows 11, so I don't know if Windows 10 behaves differently to my Outlook Mail workaround.

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  2. Anonymous
    2024-11-15T23:47:55+00:00

    Hi Kelli, I am not a Microsoft expert. I'm just a regular user. I have had the same problem opening Mail directly. But I have been able to work around the issue on my computer as follows:

    1. Right-click on the Outlook icon.
    2. Click on "Open Calendar". Sometimes it takes a short while to open the calendar.
    3. When the Outlook Calendar comes up, then click on the "Mail" button at the top left corner of the app window. Magically, Outlook Mail opens up.
    4. I tend to leave the Outlook window open, so I don't need to go through this cumbersome workaround every time I want to check my email.

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  3. Anonymous
    2024-12-07T16:05:23+00:00

    Worked for me, first time I've had this issue.

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  4. Anonymous
    2025-01-13T19:16:30+00:00

    This is the only option listed that worked for me! Opened 1st try. Thank you!

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  5. Anonymous
    2025-02-27T02:15:54+00:00

    my outlook will not open

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