My desktop outlook app will not open

Anonymous
2023-09-01T02:51:59+00:00

I have Windows 11, Office 365 and use the Outlook desktop app for my email. The app has stopped working. When I click to open the little circle starts spinning for about 10 seconds then nothing happens

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

86 answers

Sort by: Newest
  1. Anonymous
    2024-02-13T18:09:14+00:00

    Hi there,

    My husband has a windows 11 computer running office 365. He is using Outlook and doesn't want to change to Outlook New (which I use and hate!!!).

    His Outlook won't start at least 2 to 3 times a month. I run the repair and restart his computer and he is fine for a few more days.

    Why does this happen constantly? It is most frustrating. He is not computer literate so if I am not around he wouldn't have a cooking clue about what to do to get his Outlook up and running again.

    Exact same issue for me. Windows 11 running Office 365. Hate the new version of Outlook, the old version will open and be able to use for a week or so, then it won't open. I even went as far as uninstalling 365 then reinstalling, old Outlook worked for about a week, then again, won't open. This is so frustrating. I am quite computer literate, but I'm at my wits end.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-02-13T14:13:29+00:00

    This was the only way I could get the newly released version of outlook to open! Thank you!!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-02-07T12:44:05+00:00
    1. Open Task Manager,
    2. look for Outlook under Background Processes,
    3. click on it then on End Task.

    Worked for me. Quick and simple.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-02-05T23:46:51+00:00

    thsi did not help

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-01-07T16:30:15+00:00

    Hi Gunasekar,

    I did steps 2 & 3 above, created new profile, but in this process I lost all my contacts & notes since the .pst files were not carried over into the new profile. I do not have the old profile listed as an option to log into either. How do I get this data back and load into the new profile? Very frustrating.

    Thank you,

    Mark

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments