OwaFV15.1ALLFocused etc.

Anonymous
2024-02-14T11:54:00+00:00

Hi. Last night when I was using my Outlook mail it suddenly created two new files, e.g. OwaFV15.1ALLFocused etc. It then seemed to put my last few months emails into these folders (one being the replacement for 'focused' and the other one for 'other'. Looking online I can see a brief question/discussion about this in the last few hours so I assume this is a new problem. How do I stop this happening, and why did it happen? Is it sinister? Any help gratefully received, thank you!

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-03-01T00:54:45+00:00

    Yup, am actively looking to do just that!

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  2. Anonymous
    2024-03-01T01:36:35+00:00

    There was a service change to fix the issue. I was originally reproducing it on Windows Mail app but it has since been mitigated there. The guidance I saw about this was to update Mac Outlook to the latest build is supposed to mitigate it, Update Office for Mac automatically - Microsoft Support. If you are able to do that and still repro, please share what build you are on, and I will share it back to the Outlook Team.

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  3. Anonymous
    2024-03-01T10:46:01+00:00

    There was a service change to fix the issue. I was originally reproducing it on Windows Mail app but it has since been mitigated there.

    It is not mitigated in my experience using Mail Version 16005.14326.21830.0. and is causing mayhem!

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  4. Anonymous
    2024-03-01T14:43:57+00:00

    Don,

    I shared your feedback in the bug tracking this issue. The original guidance said that the folders would be removed on the next sync but clearly that is not the case for you. If you get the opportunity, could you please try removing the account from Windows Mail and add it back and see if that forces the sync to clear it. I'll post back any updates I get.

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  5. Anonymous
    2024-03-01T17:16:08+00:00

    Don,

    I shared your feedback in the bug tracking this issue. The original guidance said that the folders would be removed on the next sync but clearly that is not the case for you. If you get the opportunity, could you please try removing the account from Windows Mail and add it back and see if that forces the sync to clear it. I'll post back any updates I get.

    Gabriel,

    Removed the "inffected" .hotmail account and re-booted PC but the folders are still there after reinstating the account.

    The folders also still appear in my outlook.com.

    Edit

    After an hour or so "playing" I have managed to delete these folders and have all my emails now in 1 box.

    So far after closing and reopening windows mail the folders have not reappeared

    Will see what tomorrow brings after overnight shutdown.

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