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Hi. Last night when I was using my Outlook mail it suddenly created two new files, e.g. OwaFV15.1ALLFocused etc. It then seemed to put my last few months emails into these folders (one being the replacement for 'focused' and the other one for 'other'. Looking online I can see a brief question/discussion about this in the last few hours so I assume this is a new problem. How do I stop this happening, and why did it happen? Is it sinister? Any help gratefully received, thank you!
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Still the same problem, the fix they made only worked for 1 day.
It is amazing that they are unable to fix this mess. I only hope that the mails doesn't disappear completely. :(
Yes, now it seems to be back to normal and the mails are back to the inbox folders.
Spoke too soon, now, February 25, the OwaFV15Focused folder are back again and Inbox\ Priority folder are empty. :(
Good morning Davon,
This should be fixed now but the affected users may need to reboot a few times or create a new Outlook profile in order for the Mac client to pick up the fix.
For Mobile they can do a reset account and that should fix it in the mobile client.
Will L
Support Escalation Engineer
Outlook
I have the same problem and if I manually move the mails from the OwaFV15Focused..... map to the Inbox **** they still disappear from the Inbox after a while and are moved back to the OwaFV15Focused..... map.
I have also tried to remove the OwaFV15Focused..... map after I have moved the mails back to the Inbox but after a while the OwaFV15Focused..... map comes back and my mails are moved from the Inbox to the OwaFV15Focused..... map again.
I only hope that my mails will not disappear completely.
Tomas
While the assumptions in the answer here make sense - does anyone know how to get an official Microsoft response to this troublesome change and what to do about it safely?
Microsoft seems strangely silent, and I know the folks in this discussion and others like it are not usually official Microsoft spokespeople.