Why is Mac Outlook Legacy not working today?

Anonymous

I am a support consultant for many customers. Getting a bunch of calls this morning (03/21/2024) about Legacy Mac version 16.8x and above not syncing.

If they switch to New Outlook, no issues. Online is also working.

Why would Legacy stop working today for some? Running Mac OS X 13.x and 14.x with same issue.

Please advise.

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181 answers

Anonymous

2024-03-27T09:12:11+00:00

a mailbox issue just for Mac users? Then they really screwed up
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Anonymous

2024-03-27T09:04:55+00:00

Germany, Wednesday, 27th of March

I've just tested this with one of my colleagues who is working with Moder Outlook only.

Switched back to Legacy - working without issues

Noticed that he's using Version 16.83.2 (not installed via App Store)

Checked App Store - Upgrade is available

Updated to latest Outlook Version

Still no sync possible - last Sync was March, 22nd 6:41pm

This seems to be not only a server side issue but also a mailbox issue as well I guess.
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Anonymous

2024-03-27T07:27:09+00:00

I'm still not able to add my M365 work account in Legacy mode. I have updated Outlook app, cleared all Keychain entries....still not working.
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Anonymous

2024-03-27T06:50:40+00:00

SAME HERE SAME PROBLEM: 6TH DAY WITHOUT ACCESS TO OUTLOOK LEGACY AND NO COMMUNICATION FROM MICROSOFT
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Anonymous

2024-03-26T22:20:50+00:00

Mac OS 14.4.1

Outlook 16.83.2

and nothing works on tue at 23.20 CET. Still the same problem since friday. It's time to advertise this Microsoft poor performance on social media.
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