Why is Mac Outlook Legacy not working today?

Anonymous
2024-03-21T13:34:42+00:00

I am a support consultant for many customers. Getting a bunch of calls this morning (03/21/2024) about Legacy Mac version 16.8x and above not syncing.

If they switch to New Outlook, no issues. Online is also working.

Why would Legacy stop working today for some? Running Mac OS X 13.x and 14.x with same issue.

Please advise.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2024-03-26T15:29:29+00:00

    This issue has still not been corrected. US, Tuesday, March 26. Please provide an update as this is now the 5th day without being able to use your product.

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  2. Anonymous
    2024-03-26T12:14:46+00:00

    Not working yet.
    Has there been reports on what level/version the mailbox should be on when it should be fixed?

    AdminDisplayVersion : Version 15.20 (Build 7409.31) <-- NOT working on legacy Outlook working fine on New Outlook

    /Karsten Vendler

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  3. Anonymous
    2024-03-26T11:07:57+00:00

    Update Germany - Still not working

    Exchange Online - Mailbox Details:

    AdminDisplayVersion :
    ExchangeVersion     : 0.20 (15.0.0.0

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  4. Anonymous
    2024-03-26T11:04:51+00:00

    Yep, still not working here. Not good. More info:

    Next update by: Wednesday, March 27, 2024, at 6:30 PM UTC

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  5. Anonymous
    2024-03-26T08:46:14+00:00

    Yep, the legacy versione started to be OK for me here in Italy from Sunday evening.

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