Why is Mac Outlook Legacy not working today?

Anonymous
2024-03-21T13:34:42+00:00

I am a support consultant for many customers. Getting a bunch of calls this morning (03/21/2024) about Legacy Mac version 16.8x and above not syncing.

If they switch to New Outlook, no issues. Online is also working.

Why would Legacy stop working today for some? Running Mac OS X 13.x and 14.x with same issue.

Please advise.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2024-03-23T16:17:07+00:00

    I hope this is fixed at 2pm (E.S.T.) when the next update is due. This is really crippling to all of us who have used Outlook for years. It's making me consider trying Apple Mail app for the first time.

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  2. Anonymous
    2024-03-23T15:28:44+00:00

    We are also facing the same issue since last night.

    Pls update when this issue is resolved

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  3. Anonymous
    2024-03-23T15:28:06+00:00

    After an hour troubleshooting this Outlook legacy connectivity issue on my Mac thinking it was a problem with my system, I decided to search for answers and come to find it wasn't my set up after all.

    I hope this gets resolved soon because the new Outlook for Mac is not an option for many reason, one reason being it doesn't work with an important plugin I use. If this is the end of Outlook legacy, it'll be the end of Outlook for me.

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  4. Anonymous
    2024-03-23T15:06:57+00:00

    Me too Version 16.83.1... When is the expected fix due?

    Thanks!

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