I am unable to log into my hotmail account

Anonymous
2023-09-23T14:10:42+00:00

Good morning,

For some reason my hotmail account (************@hotmail.com) is locked out and I'm unable to log back in. I went through the recovery steps and still won't let me. Please assist. This is my account and I can't get in.

Please do not send me the link to recover as it doesn't work for me. My cell number is currently not active as I am out of the country (Canada) and I answered the questions correctly but it won't work. My password hasn't changed in years and I don't know why it still won't let me in.

Please assist.

You can contact me at this address- ****************@endonetworks.com or gmail ***********@gmail.com

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-12-02T21:52:18+00:00

    This is total ****. I have had this account for 30 plus years. I have important work information that I need now. I have personal information that I need now. I have money information that I need now. How dare you lock me out of my account and leave me in this spot.

    I have spent at least 5 hours following your directions to get in and I cant do it.

    This is not damn game. I have sensitive information that I must have for work. I do not have time to keep trying this over and over.

    This is totally unprofessional and inappropriate.

    I need to access my Hotmail account now or I will be in serious trouble. Why? Because you have locked me out for no reason.

    Victor Spencer Ferguson Jr.

    ******@hotmail.com

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  2. Anonymous
    2023-12-05T01:41:01+00:00

    I forgot my password and email . It was the hotmail

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  3. Anonymous
    2023-12-05T13:52:55+00:00

    iNTERESTING. tHE RECOVERY FORM ASKS FOR CONTACT, WHICH i DID and you send a code to the very email address I'm trying to recover, how daft is that!

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  4. Anonymous
    2023-12-06T17:55:02+00:00

    good day sir

    this is lee rose. i have a hotmail acct .. ******@hotmail.com.. today is 5 Dec 2023. when i logged in it shifte me to outlook

    i want to retrieve emails from my hotmail acct> they did not transfer to outlook

    Q: is the new email address change from ******@hotmail.com to ******@outlook.com ??

    my other email is ******@gmail.com & phone is 847-420-1521. this is frustrating. i see no instructions on hot transfer info from hotmail to outlook

    lee

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  5. Anonymous
    2023-12-07T01:06:45+00:00

    I have tried and tried to sign into my old hotmail acct. and I have gone through all of your sign in suggestions and now I am locked out of my old hotmail account. It has been close to a year now. I have opened a new hotmail account but I have info on my old one that I need. PLEASE.

    Thank you,

    Marilyn

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