Managing personal Outlook.com account settings, security, and privacy
For some reason my husband's hotmail account (*** Email address is removed for privacy ***) is locked out and he is unable to log back in. He went through the recovery steps and still won't let him. This is his account, and he can't get in. He always has used his phone number in order to reset his password but now the message say that the number does not math with his account. Please assist.