I am unable to log into my hotmail account

Anonymous
2023-09-23T14:10:42+00:00

Good morning,

For some reason my hotmail account (************@hotmail.com) is locked out and I'm unable to log back in. I went through the recovery steps and still won't let me. Please assist. This is my account and I can't get in.

Please do not send me the link to recover as it doesn't work for me. My cell number is currently not active as I am out of the country (Canada) and I answered the questions correctly but it won't work. My password hasn't changed in years and I don't know why it still won't let me in.

Please assist.

You can contact me at this address- ****************@endonetworks.com or gmail ***********@gmail.com

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

387 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-03-30T14:13:28+00:00

    This is ****. You guys don't have access to our accounts, we can't talk to anyone on the phone and you just push the recovery form on us that we continuously keep saying isn't working. I've had the same email for 20 years and I don't really update the phone numbers or other personal information frequently. Unfortunately someone tried to hack my account while I was sleeping and it blocked my account for too many unsuccessful login attempts. Now I'm being redirected constantly to the recovery form that I've tried so many times that I'm locked out for 24 hours before I can try again. I can't use the phone number because it's an old number and the recovery form is asking me for Xbox console serial numbers for an Xbox I sold years ago. You guys clearly don't take our security seriously, considering I can't get my account back and all my bills and purchases go through that email. All I've wanted is some actual support in getting my account back and I can't seem to get it. I'll never use Microsoft again after this. Absolute farce

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-03-30T21:39:59+00:00

    Exactly! Who ever wrote that note above is exactly what I'm going through, what do I do

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-04-03T02:08:29+00:00

    Microsoft,... Is this your way of trying to get your faithful old-timers to buy Microsoft 365? I've had a Hotmail account since Hotmail was born and have been very happy with it until now, since out of nowhere I can't even get into it, Outrageous. Shame on you.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2024-04-03T09:46:30+00:00

    Please recover my hotmail account ac I need to see important emails waiting for your reply,

    I'm stuck since 3 days and tried every way to unlock my hotmail account neither it's sending code to my phone number nor it's signing in,

    please sort this out thank you for your kind support

    hassan_******@hotmail.com

    Was this answer helpful?

    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more