I am unable to log into my hotmail account

Anonymous
2023-09-23T14:10:42+00:00

Good morning,

For some reason my hotmail account (************@hotmail.com) is locked out and I'm unable to log back in. I went through the recovery steps and still won't let me. Please assist. This is my account and I can't get in.

Please do not send me the link to recover as it doesn't work for me. My cell number is currently not active as I am out of the country (Canada) and I answered the questions correctly but it won't work. My password hasn't changed in years and I don't know why it still won't let me in.

Please assist.

You can contact me at this address- ****************@endonetworks.com or gmail ***********@gmail.com

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

387 answers

Sort by: Newest
  1. Anonymous
    2023-12-05T01:41:01+00:00

    I forgot my password and email . It was the hotmail

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-12-02T21:52:18+00:00

    This is total ****. I have had this account for 30 plus years. I have important work information that I need now. I have personal information that I need now. I have money information that I need now. How dare you lock me out of my account and leave me in this spot.

    I have spent at least 5 hours following your directions to get in and I cant do it.

    This is not damn game. I have sensitive information that I must have for work. I do not have time to keep trying this over and over.

    This is totally unprofessional and inappropriate.

    I need to access my Hotmail account now or I will be in serious trouble. Why? Because you have locked me out for no reason.

    Victor Spencer Ferguson Jr.

    ******@hotmail.com

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-11-30T06:42:16+00:00

    Hello my account sudden logout sudden. Now i cant logged in. I tried to submit the Account Recover form but soon i submit the form automated reply came "Unfortunately, our automated system has determined that the information you provided was not sufficient for us to validate your account ownership"

    I am the real owner of that email. can provide older emails screenshoots as well. The phone number i used before i dont have that number now. I feel recovery email form is rejected by automated system. How can I reach real human who can validate my information. I can willing to provide to my identity as well

    @Leonard_Y @Leonard_Y or there team member please help me for reaching the human based support so i can provide more information for their checking please my email is really old

    Community specially MS support team please help me for that my email for which i am struggling is ******@hotmail.com

    Please it urgent. looking forward from community and support

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-11-29T19:33:43+00:00

    Hi ,

    I've attempted to reset my password, l have sent email addresses that include Subject headings all have been rejected.

    I've had this email for over 20 years, it holds records, history etc.

    I've done & gone through all your avenues to recifiy.

    My email address has been compromised, I've proven I am the owner of ******@hotmail.com

    Yet you continue to reject my submission.

    Please help me - your assistance is desperately needed.

    You can contact me on ******@justice.qld.gov.au

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more