I am unable to log into my hotmail account

Anonymous
2023-09-23T14:10:42+00:00

Good morning,

For some reason my hotmail account (************@hotmail.com) is locked out and I'm unable to log back in. I went through the recovery steps and still won't let me. Please assist. This is my account and I can't get in.

Please do not send me the link to recover as it doesn't work for me. My cell number is currently not active as I am out of the country (Canada) and I answered the questions correctly but it won't work. My password hasn't changed in years and I don't know why it still won't let me in.

Please assist.

You can contact me at this address- ****************@endonetworks.com or gmail ***********@gmail.com

Outlook | Web | Outlook.com | Account management, security, and privacy

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  2. Anonymous
    2023-12-14T03:12:08+00:00

    i can not get my outlook a/c my wife email *** Email address is removed for privacy ***

    ******@hotmail.com

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  3. Anonymous
    2023-12-13T12:39:54+00:00

    My account has been hacked! I am currently in the USA and never left the country!! Please contact at my alternate email! Or my number that ends with 9372. I can verify information only I can!!

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  4. Anonymous
    2023-12-12T14:54:38+00:00

    I cannot sign into my Outlook email. The diagnostic tool puts me in a loop. I followed the instructions and it comes back to start over again. I changed the password and still no luck. I need some info from my email. Please help. Contact me at ******@gmail.com.

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  5. Anonymous
    2023-12-12T05:37:44+00:00

    Ya, don't expect anyone on here to help you. Hotmail has zero customer service, and zero way to help with this issue. They block your accounts randomly (using AI that suspects anything to be suspicious) and have no way to recorver it, no live person to talk to and the automated system doesn't work for s#$*. I got locked out just because I moved to a different country and they deemed that suspicous and now, no one is willing to help and I have no way of getting back in my account to verify important personal information.

    Hi Francis,

    I also have the same issue as you've mentioned at the top. I tried submitting the form several times with the most accurate answer to the best of my memory. But it keeps refusing to accept and still my account is blocked.

    I just want to know, did you succeed in recovering your Hotmail account by any chance?

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    3 people found this answer helpful.
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