I am unable to log into my hotmail account

Anonymous
2023-09-23T14:10:42+00:00

Good morning,

For some reason my hotmail account (************@hotmail.com) is locked out and I'm unable to log back in. I went through the recovery steps and still won't let me. Please assist. This is my account and I can't get in.

Please do not send me the link to recover as it doesn't work for me. My cell number is currently not active as I am out of the country (Canada) and I answered the questions correctly but it won't work. My password hasn't changed in years and I don't know why it still won't let me in.

Please assist.

You can contact me at this address- ****************@endonetworks.com or gmail ***********@gmail.com

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-09-16T10:59:22+00:00

    If you're unable to log into your Hotmail account, here are a few steps you can follow to recover access:

    Check Your Credentials

    • Make sure you're entering the correct email address and password. If you’ve changed your password recently, use the latest one.

    Use "Forgot Password" Option

    • Go to the Microsoft Account Password Reset Page:
    • Choose "I forgot my password."
    • Enter your Hotmail email address, and follow the prompts. Microsoft will ask you to verify your identity using a recovery email, phone number, or security questions.

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  2. Anonymous
    2024-09-10T17:48:04+00:00

    I have went through the recommend steps to recover my “jackjoki@hotmail” account but I can’t log in still. Please help me, this is my account. I just haven’t access for a long time but I would like to have it recovered because I am the true owner of it.

    Best Regards,

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  3. Anonymous
    2024-09-09T01:10:01+00:00

    Hi , Good morning

    I was unable to login to my main account Ryant_******@hotmail.com , it was get locked , and i try to retieved it with my phone number , but that function is not working now , i am trying to fill the information data , but my account was made like 10 more years ago , i forgot some of the information . FYI i am still using my phone number , can you please assist me to retrieve my account with my numbers ?

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  4. Anonymous
    2024-09-04T15:10:07+00:00

    Hola mi cuenta esta bloqueado, quiero acceder a mi cuenta

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  5. Anonymous
    2024-09-02T22:27:13+00:00

    Microsoft is useless with regard to Customer Service. No matter what you do online, Microsoft will not reply in any meaningful way. I think my problem cannot be fixed because Microsoft does not allow its employees to actually access user accounts. And the online verification process doesn't work if user has only a landline on the official phone number associated with hotmail account.

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