Managing personal Outlook.com account settings, security, and privacy
I can’t sign in. I have answered security questions accurately. Won’t allow me to retrieve account
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Good morning,
For some reason my hotmail account (************@hotmail.com) is locked out and I'm unable to log back in. I went through the recovery steps and still won't let me. Please assist. This is my account and I can't get in.
Please do not send me the link to recover as it doesn't work for me. My cell number is currently not active as I am out of the country (Canada) and I answered the questions correctly but it won't work. My password hasn't changed in years and I don't know why it still won't let me in.
Please assist.
You can contact me at this address- ****************@endonetworks.com or gmail ***********@gmail.com
Managing personal Outlook.com account settings, security, and privacy
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I can’t sign in. I have answered security questions accurately. Won’t allow me to retrieve account
I too I'm unable to access my hotmail account. The biggest mistake I ever made was to open an Outlook account. I try to recover it and they tell me they are sending a code to another email account and it's never received......All of the time I thought opening an Outlook account, that my existing hotmail accoung would be combined with the Outlook. Boy was I wrong.
Microsoft has lost me as a customer.
I can’t log in to my mail
Outlook password accepted by desktop, but not on iphone and ipad
I am having the same issue. The account I created was 17 or so years ago and I use it all the time - up until a few days ago, I could no longer pick up any emails. I have tried going through the recovery process/reset password process. However, I no longer have the mobile number I used when I set it up, cannot remember the password, and cannot remember any recently used email addresses let alone subject lines of those emails.
How do I get back into my account?