I am unable to log into my hotmail account

Anonymous
2023-09-23T14:10:42+00:00

Good morning,

For some reason my hotmail account (************@hotmail.com) is locked out and I'm unable to log back in. I went through the recovery steps and still won't let me. Please assist. This is my account and I can't get in.

Please do not send me the link to recover as it doesn't work for me. My cell number is currently not active as I am out of the country (Canada) and I answered the questions correctly but it won't work. My password hasn't changed in years and I don't know why it still won't let me in.

Please assist.

You can contact me at this address- ****************@endonetworks.com or gmail ***********@gmail.com

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

387 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-07-25T09:02:02+00:00

    Will you now advise me the best possible action to correct this problem. Thank you

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-07-25T08:59:55+00:00

    I have tried on many occasions to rectify this and I am still not able to get access to my account. Can you please resolve this as soon as possible.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-07-25T08:57:02+00:00

    I do not know why my account is locked. I tried to order some books for my PhD curse and did not get the correct data. I was unable to proceed and asked for advice, however, by then I had lost the contact. I am really concerned about lack of e-mail as I need to contact the universities for support with my PhD.Please can you resolve this as soon as possible. thank you.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-07-25T06:10:30+00:00

    I am unable to login to my hotmail account or log in to access any Microsoft help or services.

    I suspect that hackers tried "too many attempts" and froze / locked my account. I constantly get this error page:

    "Server Error" (white letters on a gray banner) "401 - Unauthorized: Access is denied due to invalid credentials." (red letters on white background)"You do not have permission to view this directory or page using the credentials that you supplied." (black letters on white background)

    I want to contact Microsoft by email using my "backup email" (the one that is registered to get the security code, which I already received; changed password successfully but I still get the 401 error page) or by phone in order to verify myself and get back into my account.

    Is there a working "support" email address that doesn't bounce?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-07-22T19:47:44+00:00

    I was switched to outlook. They said my hotmail account was blocked because of activity. I need the information on that account to put in my new account.

    Was this answer helpful?

    0 comments