I am unable to log into my hotmail account

Anonymous
2023-09-23T14:10:42+00:00

Good morning,

For some reason my hotmail account (************@hotmail.com) is locked out and I'm unable to log back in. I went through the recovery steps and still won't let me. Please assist. This is my account and I can't get in.

Please do not send me the link to recover as it doesn't work for me. My cell number is currently not active as I am out of the country (Canada) and I answered the questions correctly but it won't work. My password hasn't changed in years and I don't know why it still won't let me in.

Please assist.

You can contact me at this address- ****************@endonetworks.com or gmail ***********@gmail.com

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2024-03-04T10:32:30+00:00

    Hello Leonard_Y,

    I created my ******@hotmail.com Email over 20 years ago and have been using it since. A few months ago - out of blue - it locked me out. The back-up phone number is an old number, I don't have it, as also don't have access to my back-up yahoo email anymore - as I never had similar issues, so I didn't think of updating my account information.

    I am registered with this Email address to my national insurance company, payroll, online tax company and a number of other very important platforms. I have my Facebook account assigned to this Email, as also my ZOLEO App account and Viber account I use with my hotmail email address. I submitted the recovery form countless times - unsuccessful. I NEED HELP, PLEASE!

    I cannot even deactivate paid online profiles ( e.g. the eharmony website is keep billing me, because I cannot cancel my account without accessing my hotmail email address. Awaiting for your kind feedback! Thank you, Nora Marton

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  2. Anonymous
    2024-02-29T17:43:12+00:00

    This is ridiculous. Has anyone had any luck getting into their hotmail? I have important emails I am trying to find and cannot get into this account. Also found out one of my old email accounts (a yahoo) deleted EVERYTHING on my email. There is nothing in there at all like a brand new account. WTH is going on with emails lately? Shouldnt matter how often we use it- its our account!!!

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  3. Anonymous
    2024-02-28T17:10:55+00:00

    Unblocked my account

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  4. Anonymous
    2024-02-25T22:50:03+00:00

    Buon giorno ho mail live.it continuo a ricevere mail sul iphon a questo indirizzo, ma non riesco ad accedere dal pc in quanto non posso usare la mail di recupero associata un msn e non posso usare il format di recupero perchè ho ho le informazioni richieste es. cap dove aperta la mail. Il numero di telefono non è associato a questa mail. Posso essere ricontattata da qualcuno, necessito di riuscire a vedere questa mail anche dal pc è una mail di lavoro. Grazie

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  5. Anonymous
    2024-02-20T23:15:58+00:00

    Hi Leonardo,

    I am also having the same issue as many clients on this specific thread.

    I understand that you cannot override the automated process. Can you forward some responses to the product development team to change the user interface as it appears not to be functioning to assist users to recovery their emails?

    Cheers,

    Andrew

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