Can no longer access my hotmail email account via IMAP

Anonymous
2024-01-25T14:52:12+00:00

I have my email client set up to access my hotmail account via IMAP, using the server name "imap-mail.outlook.com" and the smtp server name "smpt.office365.com". It worked without problems until today but today when I suddenly started getting the error message: "login to server imap-mail.outlook.com with username [my email address] has failed." - with the buttons: "Retry/Enter New Password/Cancel".

I can log in to my hotmail account via my browser using the same password that is being rejected when my email client tries to log in via IMAP.

What could be causing this and how can I fix it?

Dave

NB - I don't use outlook but I couldn't find a usegroup for Hotmail so I'm posting herer.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-09-28T14:23:34+00:00

    I've now got to the point where I can't even download my messages in WLM.

    I don't like Outlook and I don't want to use it. I there any way that I can complain directly to Microsoft about this heavy-handed behaviour?

    Is there any other mail client that offers the same functionality as WLM?

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  2. Anonymous
    2024-09-30T14:31:35+00:00

    I am having the same issue on Apple with Hotmail.

    I cannot access any of my accounts, after numerous attempts with the correct passwords on the Mail app.
    I cannot get anyone to help with this, I have gone in and looked at the IMAP and changed the settings. No help.

    I can easily login online and through my phone, but my MAC will not take accounts online - IMAP server issue.

    Can anyone assist?

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  3. Anonymous
    2024-09-30T14:32:32+00:00

    Have you gotten any help with this? I am having same issues.

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  4. Anonymous
    2024-09-30T15:29:22+00:00

    No, Microsoft are trying to force everyone to use Outlook so they're blocking us from using WLM.

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  5. Anonymous
    2024-09-30T15:30:33+00:00

    Only Microsoft can help and they don't want to.

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    2 people found this answer helpful.
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