How I can switch from working offline to working online in outlook?

Anonymous

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Anonymous

2025-02-08T13:23:11+00:00

DEAR HELPDESK

I am having similar problems to the above. Spent two days trying to get OUTLOOK back online. Press Send Receive you get no option to get back on-line. Can you please advise. Which of course is impossible via email as I can't access outlook.

******@outlook.com

Thanks
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Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator

2025-02-01T19:11:57+00:00

Does the button highlight change when you click it? What does your status bar say? Thanks!
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Anonymous

2025-01-31T20:13:13+00:00

I got the same problem with the offline mode going on for unknown reason and not able to get it back online when hitting the off line button
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Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator

2025-01-25T21:21:26+00:00
How do you know it didn't work? When working offline is enabled, the button is highlighted as in the second screenshot:
```
                  ONLINE                                 OFFLINE
```
It will also say working offline in the status bar:

If Working offline is enabled, click the button *once* and wait a few minutes for it to reconnect.
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Anonymous

2025-01-25T19:31:14+00:00

I tried to turn off the work offline button, but that did not work. Any other ideas?
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