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How I can switch from working offline to working online in outlook?
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
hello
when I click on the working offline preferences it will not let me cancel and get back on line
Clicking on it doesn't give me any other options
when I click "work offline" to switch it to online as instructed, nothing happens
Log into your account in web mail to view your mail.
Can you paste a screenshot of the Send/ Receive tab?
What type of email account do you have configured in Outlook? POP, IMAP, Outlook.com, or Microsoft Exchange? If POP or IMAP, Show Progress button before clicking the Send / Receive button so you can see if it is connecting.
Expand the Send/Receive Groups menu - at the bottom of the menu is Define Send/Receive Groups - select it and verify that offline is enabled. Click the Edit button and verify the account (only if POP or IMAP) is included in the send receive. Outlook.com and Exchange accounts should not have that option selected.
In Old Outlook, in the up top across the screen area where there's things such as Send and etc, go to the far right, there's a button there Work Offline. Press that and it should switch to Work Online, or grey over to show if Offline or Online... grey Offline, white Online from memory.
Wondering whether or not deleting, uninstalling and reinstalling Old and New Outlook or Mail will lose all the emails within them and etc.?