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I am having issue that Yahoo emails are not reaching recipients. I am getting an error message but after 24hrs not even straight after. It's only come to my attention because in follow up calls, they are telling me that the emails never arrived..
Please advise me how to sort it out as is very important I can reach those yahoo recipients.
Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.
Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.
For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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That's correct. You will be getting reports at the email address defined in the rua tag. The reports won't be from yahoo alone. They may come from many other mail providers. All you gotta do is create a DMARC and wait for reports to flow into the mailbox.
Hi Ron6576
I have a .co.uk domain through godaddy and am having the yahoo send (and more recently receive) issue.
Please can you help me from stage one? (IT is fairly amateur level).
Regards
Craig
What is your business or custom domain name? Your best bet is to contact GoDaddy tech support.
Hi
flintgreen.co.uk
Noted ref contacting godaddy.
Thanks
Craig
You don't have all DNS records (SPF, DMARC and DKIM). https://easydmarc.com/tools/spf-lookup?domain=flintgreen.co.uk https://easydmarc.com/tools/dmarc-lookup?domain=flintgreen.co.uk https://easydmarc.com/tools/dkim-lookup?domain=flintgreen.co.uk
Contact GoDaddy and ask their support to create (at least) SPF record for your domain. It'd be better to create all 3 records and enable DKIM signing on your domain. GoDaddy should be able to help you fix it. Wix is your DNS host -- where you create those DNS records.
more info
Your IT needs this article https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/email-authentication-spf-configure?view=o365-worldwide
I'm sure they can understand it.