I am having issue that Yahoo emails are not reaching recipients.

Anonymous
2024-01-07T08:27:47+00:00

I am having issue that Yahoo emails are not reaching recipients. I am getting an error message but after 24hrs not even straight after. It's only come to my attention because in follow up calls, they are telling me that the emails never arrived..

Please advise me how to sort it out as is very important I can reach those yahoo recipients.

Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-01-08T23:48:37+00:00

    Hello! Janka Lem

    Thank you for posting in Microsoft Community

    Upon checking the shared information that you're experiencing issues with sending emails to Yahoo recipients. The error message you received indicates that there may be an issue with the recipient's email system not accepting connection requests from your email system.

    I would recommend contacting the recipient by phone or other means and asking them to check with their email administrator to see if there are any issues on their end. You can also provide them with the error details shown in the message you received.

    Additionally, you can refer to the article provided in the error message for more information and tips on how to resolve this issue. Also, allow me to ask:

    • May I know how do you access your emails? is it through Outlook.com (web)? Outlook application (included in Microsoft 365 subscription)? New Outlook for Windows? Classic Outlook for Windows (Windows Mail app)? Outlook application for mobiles?
      • Can I know what version and edition of Office installed in your computer?
        • You can open any Office apps
        • Go to File > Accounts - on the right side you can see Product Information
    • I would like to know what @domain and who is hosting your email account? example for @domains: Gmail.com, Yahoo.com, Outlook.com/Hotmail.com
      • May I know if the account is for Work/School use? or Personal (Hotmail/Outlook.com) use?
      • May I know what email configuration is your email account in Outlook? is it POP/IMAP? Or Microsoft Exchange?
    • Are you able to send emails to other recipients?

    Just to let you know that Yahoo.com is not hosted by Microsoft so you may have to contact the Yahoo support for any related Yahoo account/emails concerns. But yes regarding for the recipient not being sent you may have to contact the recipient as they may have blocked your emails from being received.

    I hope it helps!

    Thank you,

    Vince
    Microsoft Community Moderator

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  2. Anonymous
    2024-01-11T19:03:21+00:00

    I have found the same problem on another email domain hosted by Microsoft bouncing back emails sent to my Yahoo email address. For Microsoft, this might be worth investigating since rules have changed by those receiving emails (namely Google and Yahoo):
    https://www.braze.com/resources/articles/yahoo-and-gmails-2024-new-sending-requirements

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  3. Anonymous
    2024-01-12T00:35:57+00:00

    Hello Janka Lem

    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)

    Thank you for understanding.

    Regards,

    Vince

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  4. Anonymous
    2024-01-15T02:03:42+00:00

    This is rigged

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  5. Anonymous
    2024-01-16T04:05:01+00:00

    Our company is experiencing something similar. All our emails to Yahoo are returned as undeliverable, and those sent to Hotmail never make it.

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