I am having issue that Yahoo emails are not reaching recipients.

Anonymous
2024-01-07T08:27:47+00:00

I am having issue that Yahoo emails are not reaching recipients. I am getting an error message but after 24hrs not even straight after. It's only come to my attention because in follow up calls, they are telling me that the emails never arrived..

Please advise me how to sort it out as is very important I can reach those yahoo recipients.

Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

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  1. Anonymous
    2024-03-09T21:05:51+00:00

    My organization started having this problem late Thursday evening 3/8/24 with emails outbound to Yahoo not getting delivered. After googling the issue I found this forum and the posting by Mitch Cohen regarding this article https://www.braze.com/resources/articles/yahoo-and-gmails-2024-new-sending-requirements  This article helped me understand it wasn't a Yahoo issue, it was our SPF, DKIM, and DMARC settings were not configured for our custom domain in MS Office 365. Using the following 3 articles by Microsoft I was able to follow and configure the required settings both in my Microsoft tenant and on my Wix domain account.

    Step 1; Verify your MS Tenant has SPF configured. Mine had SPF already in place for my custom domain. https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/email-authentication-spf-configure?view=o365-worldwide&viewFallbackFrom=o365-worldwide%3FWT.mc_id%3D365AdminCSH_globalsearch

    Step 2: Setup DKIM for your MS Custom domain account https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/email-authentication-dkim-configure?view=o365-worldwide

    Step 3: Setup a Shared Mailbox in my MS tenant, for the DMARC process to allow us to receive email performance information. https://learn.microsoft.com/en-us/microsoft-365/admin/email/create-a-shared-mailbox?view=o365-worldwide

    Step 4: Setup DMARC for my MS Custom Domain using the shared mailbox I created in step 3 https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/email-authentication-dmarc-configure?view=o365-worldwide

    As I performed steps 1,2, and 4 I tested the header messages of my sent emails to both Gmail and Yahoo mailboxes that I had access. I used the site linked in the DKIM setup article to view my headers. https://mha.azurewebsites.net/

    Overall investigating / reading and understanding the issue took about 2.5 hours much longer than the actual resolution. It took about 1.5 hours following the articles above and testing the settings to resolve the issue for us.

    I hope you all find this post useful. I didn't go through all 7 pages of post here. Luckily the post by Mitch Cohen was on page 1 and it pointed me in the right direction. I checked the last page and Ron6576's post with the link https://easydmarc.com/tools/dmarc-lookup helped me confirm the issue. The EasyDMARC site is an easy tool to use but keep in mind they are selling a service to manage your DMARC process.

    Cheers,

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  2. Anonymous
    2024-03-09T19:34:56+00:00

    Have you found a resolution?

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  4. Anonymous
    2024-03-04T19:42:17+00:00

    Undescribed does work. First be sure you are logged in with the same ID that is sending you these notifications. If you click subscribe (you may have to scroll to the right or be sure you go have a wide screen to see it) you will then see the unsubscribe option.

    I just did this myself, and did not see “unsubscribe” until my flipped my phone sideways.

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  5. Anonymous
    2024-03-04T18:24:56+00:00

    how do you get out of this thread???

    there is no "unsubscribe" option. (Someone said to click "subscribe" and there would be a drop down to unsubscribe but that is not true.)

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