I am having issue that Yahoo emails are not reaching recipients.

Anonymous
2024-01-07T08:27:47+00:00

I am having issue that Yahoo emails are not reaching recipients. I am getting an error message but after 24hrs not even straight after. It's only come to my attention because in follow up calls, they are telling me that the emails never arrived..

Please advise me how to sort it out as is very important I can reach those yahoo recipients.

Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

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  1. Anonymous
    2024-09-20T02:27:47+00:00

    Where and how do we rotate the DKIM keys?! Has anyone tried this and it works?

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  2. Anonymous
    2024-09-05T14:31:00+00:00

    my problem is still not solved: i can not communicate with yahoo addresses. yahoo is not reachable in any way. their chatbot only gives stupid answers and refuses to redirect you if you do not have a yahoo account. what can i do?

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  3. Anonymous
    2024-05-28T18:01:22+00:00

    That does not resolve the issue - contact evey yahoo email account that is emailed and then have them go and change their settings. Then email them again hoping they went and fixed the issue, all in the nick of business time. I dont think this will work. We need something on our end to swith for us to reach to yahoo emails. Or is this the road block to emails?

    You're correct, the information you quoted doesn't help the issue at all.

    Upthread there will be information on making sure that your DKIM and SPF records exist and are correct. Depending on your technical acumen, you might need to contact your IT administrator to make these changes.

    I personally use GoDaddy for email hosting (which uses MS365) and found GoDaddy-specific instructions for setting/changing/enabling the DKIM and SPF settings, and once I followed them it was all fixed with Yahoo recipients.

    The issue was that Yahoo apparently changed policies to be more strict on incoming email, and if you don't have DKIM/SPF they will reject all emails from your domain. You have to enable those on your end for the emails to get through to Yahoo.

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  4. Anonymous
    2024-05-28T17:21:21+00:00

    That does not resolve the issue - contact evey yahoo email account that is emailed and then have them go and change their settings. Then email them again hoping they went and fixed the issue, all in the nick of business time. I dont think this will work. We need something on our end to swith for us to reach to yahoo emails. Or is this the road block to emails?

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  5. Anonymous
    2024-03-26T02:35:04+00:00

    Thanks for the link, Ron. Apologies if my question a bit misleading.

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