I'm getting a message in New Outlook that says ""Delete copy of migrated data from Legacy Outlook to free up space."

Anonymous
2024-05-07T11:48:36+00:00

It also says, "Migrated data is available in New Outlook and can be accessed in On My Computer".

Is this a legitimate Outlook message?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2024-05-17T00:03:40+00:00

    Hi,

    This message concerns me greatly. I have thousands of messages in the "On My Computer" folder. Years of correspondence that I refer to from time to time. I already went through the process of restoring this data when it disappeared when switching to New Outlook. I can't risk having this archive removed by clicking on this message and having it remove all data stored in "On My Computer". Is there a way to get Outlook to stop prompting me to delete this data?

    -Karl

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  2. Anonymous
    2024-05-13T07:48:45+00:00

    Yes, this is a legitimate message from Outlook. When you migrate data from Legacy Outlook to New Outlook, a copy of the data is stored on your computer. The message you are seeing is a reminder to delete the copy of the migrated data to free up space on your computer. The migrated data is still available in New Outlook and can be accessed in the "On My Computer" folder.

    Ok, but I am a little confused...where is the Copy of the Migrated Data that can be deleted?

    Thanks in advance

    Sandy

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  3. Anonymous
    2024-05-07T12:21:33+00:00

    Dear LK Hill,

    Good day! Thank you for posting to Microsoft Community. We are happy to assist you. 

    Yes, this is a legitimate message from Outlook. When you migrate data from Legacy Outlook to New Outlook, a copy of the data is stored on your computer. The message you are seeing is a reminder to delete the copy of the migrated data to free up space on your computer. The migrated data is still available in New Outlook and can be accessed in the "On My Computer" folder.

    If you have any further questions or concerns, please let me know.

    Thanks for your precious time. Have a nice day.  Sincerely,Sherry | Microsoft Community Moderator

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  4. Anonymous
    2024-05-17T23:10:08+00:00

    Sherry Chen, since you gave the answer below on May 7, numerous people have asked meaningful follow-up questions, as well as noting they can't find ANY data, let alone migrated data in the "On My Computer" folder.

    The notice we all received is not detailed enough to merit me hitting DELETE and just trusting I'll have all my data.

    Please advise; thank you.

    Dear LK Hill,

    Good day! Thank you for posting to Microsoft Community. We are happy to assist you. 

    Yes, this is a legitimate message from Outlook. When you migrate data from Legacy Outlook to New Outlook, a copy of the data is stored on your computer. The message you are seeing is a reminder to delete the copy of the migrated data to free up space on your computer. The migrated data is still available in New Outlook and can be accessed in the "On My Computer" folder.

    If you have any further questions or concerns, please let me know.

    Thanks for your precious time. Have a nice day.  Sincerely,Sherry | Microsoft Community Moderator

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  5. Anonymous
    2024-05-30T17:02:02+00:00

    I've held my tongue about Microsoft during this discussion, but I just need to share my most recent response to a Microsoft Outlook "Having Trouble" request for feedback:

    New Outlook for the Mac is a stinking POS. I’ve had 2 chronic bugs:

    1. a brackets+number appended to downloaded document names,
    2. A situation where I send an email and then it re-appears in my Inbox as a Draft, fooling me into sending it again,

    for OVER A YEAR!!!!

    And your POS tech support can’t even track the issue to my main email address - [removed] - because your tracking system SUCKS!!

    And it auto-closes each issue, without resolving it, after a few days of inaction, usually including a weekend where I’m not paying attention.

    And you don’t share the ticket number with me when I open it, so I can’t request them to re-open the old one. So the knucklehead tech rep in Asia just recommends the same 4-5 useless “fixes” that don’t work until they finally fess up that it’s a known issue and the fix is “on the roadmap”.

    If you could manage to review my tech tickets from the past year you’ll find this pattern repeating - uninformed responses, no successful fix, confession of guilt to a known bug, a promise to fix "sometime in the future, auto-close with no organizational memory.

    JUST HOW MUCH CAN YOU POSSIBLY SUCK!?!?!? Even for Microsoft, this has been an exceptional performance…

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