Settings for using Outlook/Hotmail SMTP via Gmail

Anonymous
2024-02-04T05:47:47+00:00

I have a few e-mail accounts, all online rather than desktop application, for differing reasons – no, none for anything dishonest or malevolent, not for spamming, nothing negative. And I normally use a gmail account to handle my Hotmail e-mail, and Outlook e-mail. (I have a couple extra account names I use in Hotmail, one is an Outlook name. That is, the e-mail to my Outlook name will come into my Hotmail account, as the Outlook name is effectively an alternate name for my Hotmail account. This is something you can do in Hotmail settings).

Mail coming into my Hotmail account automatically goes over to my Gmail account. When an e-mail originally comes into my Hotmail account using the Outlook name, it is moved over to my Gmail. When I respond to it from gmail, it will go via my Hotmail account using the Outlook name. That is set up in gmail, via SMTM (just like from a desktop e-mail client, which is what I use my gmail as, as my interface for Hotmail, because I find gmail preferable). 

OK, now to the point. In recent months, when I get an incoming e-mail in my gmail account from my Outlook (Hotmail) account, and I try to respond to it, it is sent back saying it can’t connect, says I need to check my SMTP settings. Well, I have checked, and I checked to see if Hotmail/Outlook changed them since originally set up. My settings are exactly what Hotmail/Microsoft says they should be.

SMTP server: smtp.office365.com

user name: (that is the Outlook e-mail address)

password: (correct)

Port: 587

All that matches what Microsoft/Hotmail instructs to use. 

But there is a problem. Any ideas?

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-02-08T06:22:21+00:00

    From not the community crew:

    If the DAMRC or something affected the process? Because the sender is not on the server?

    If the port 25 setting was needed? while send in gmail setting to send via outlook?
    And there are so many MX records layers! (there should be ipv6 ones, and different dns might have their own best route record.)
    The msn, hotmail, live, outlook, .com domain seems just has the format,
    But the smtp-mail.outlook.com, smtp.live.com, smtp.office365.com have more ones.

    The option 1 need a authenticated account, the option 3 need a certificate.

    https://learn.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365
    How to set up a multifunction device or application to send emails using Microsoft 365 or Office 365
    Option 2: Send mail directly from your printer or application to Microsoft 365 or Office 365 (direct send)
    Device or application setting Value

    Server/smart host Your MX endpoint, for example, contoso-com.mail.protection.outlook.com

    Port Port 25

    TLS/StartTLS Optional

    Email address Any email address for one of your Microsoft 365 or Office 365 accepted domains. This email address doesn't need to have a mailbox.

    h tt p s : / / m x t o o l b o x . c o m /
    msn.com
    Pref Hostname IP Address TTL

    2 msn-com.olc.protection.outlook.com 104.47.55.161

    hotmail.com
    Pref Hostname IP Address TTL

    2 hotmail-com.olc.protection.outlook.com 104.47.18.225

    live.com
    Pref Hostname IP Address TTL

    2 live-com.olc.protection.outlook.com 104.47.56.33

    outlook.com
    Pref Hostname IP Address TTL

    5 outlook-com.olc.protection.outlook.com 52.101.10.3

    smtp-mail.outlook.com
    Type Domain Name Canonical Name TTL

    CNAME smtp-mail.outlook.com svc.ha-smtp.live.com 5 min

    Type Domain Name IP Address TTL
    A svc.ha-smtp.live.com 52.96.35.6<br>Unknown (AS8075) 10 sec
    A svc.ha-smtp.live.com 52.96.69.6<br>Unknown (AS8075) 10 sec
    A svc.ha-smtp.live.com 40.97.190.22<br>Unknown (AS8075) 10 sec
    A svc.ha-smtp.live.com 52.96.181.38<br>Unknown (AS8075) 10 sec
    A svc.ha-smtp.live.com 52.96.69.54<br>Unknown (AS8075) 10 sec
    A svc.ha-smtp.live.com 52.96.88.70<br>Unknown (AS8075) 10 sec
    A svc.ha-smtp.live.com 52.96.179.118<br>Unknown (AS8075) 10 sec
    A svc.ha-smtp.live.com 52.96.40.246<br>Unknown (AS8075) 10 sec

    smtp.office365.com
    Type Domain Name Canonical Name TTL

    CNAME outlook.office365.com ooc-g2.tm-4.office.com 60 sec

    Type Domain Name Canonical Name TTL
    CNAME ooc-g2.tm-4.office.com outlook.ms-acdc.office.com
    Type Domain Name IP Address TTL
    A MNZ-efz.ms-acdc.office.com 52.96.182.114<br>Unknown (AS8075) 10 sec
    A MNZ-efz.ms-acdc.office.com 52.96.87.210<br>Unknown (AS8075) 10 sec
    A MNZ-efz.ms-acdc.office.com 52.96.179.226<br>Unknown (AS8075) 10 sec
    A MNZ-efz.ms-acdc.office.com 52.96.109.242<br>Unknown (AS8075) 10 sec

    CNAME smtp.office365.com outlook.office365.com 5 min

    Type Domain Name Canonical Name TTL
    CNAME outlook.office365.com ooc-g2.tm-4.office.com 60 sec
    Type Domain Name IP Address TTL
    A ooc-g2.tm-4.office.com 40.97.4.1<br>Unknown (AS8075) 10 sec
    A ooc-g2.tm-4.office.com 52.96.88.34<br>Unknown (AS8075) 10 sec
    A ooc-g2.tm-4.office.com 52.96.90.34<br>Unknown (AS8075) 10 sec
    A ooc-g2.tm-4.office.com 52.96.33.82<br>Unknown (AS8075) 10 sec
    A ooc-g2.tm-4.office.com 52.96.88.98<br>Unknown (AS8075) 10 sec
    A ooc-g2.tm-4.office.com 52.96.182.98<br>Unknown (AS8075) 10 sec
    A ooc-g2.tm-4.office.com 52.96.109.210<br>Unknown (AS8075) 10 sec
    A ooc-g2.tm-4.office.com 52.96.179.226<br>Unknown (AS8075) 10 sec

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  2. Anonymous
    2024-02-08T15:24:33+00:00

    @Never Community Worker, thank you for all that and the effort. However, that is beyond anything I can do. Also, I am not doing this from my desktop via some application, I am doing it from my browser on the Interent, and the SMTP settings from my Gmail account to send that through my Hotmail account. I believe what you are saying would be behind the scenes, on the Gmail server or maybe the Hotmail/Outlook server. My only access for that is the settings we have been talking about: my Hotmail login, select one of the three port choices (I have tried all three), and the SMTP "address" (not sure what that is called, I'm calling it "address"). There is nothing else I can access in the settings.

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  3. Anonymous
    2024-02-15T16:29:26+00:00

    me1004,

    Were you able to get it to work? I'm trying to do the same thing, and I ran into a wall as well. Please let me know if were able to successfully to get it to work.

    Thanks,

    fv

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  4. Anonymous
    2024-02-19T19:30:37+00:00

    Hey there, any update about this? I ve read the whole story and still having troubles with the same issue. Please let me know if u could fixed it :)

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  5. Anonymous
    2024-02-26T19:12:09+00:00

    Hi,

    I have the same problem.

    Using these settings and no success. I tried all other servers as well.

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