Settings for using Outlook/Hotmail SMTP via Gmail

I have been trying to use this new SMTP setting. It's not taking my loging. I put in the smtp-mail.outlook.com, I put in my user name, and I put in my passord. User name and password are anbsolutely corrrect. But when it tesrts it, I it says:  

Oops, we weren't able to finish. Please verify that you have entered the exact settings provided by your other email service. 

I am putting in the correct settings. I am using the correct e-mail address, the correct user name, the correct password. It is set to port 587 and to Secutre Conneciotn Using TLS.

I even tried using merely mail.outlook.com, instead of smtp-mail.outlook.com, but no help from that.

I have been able to use this all along, and still. The issue is on the side of those receiving my e-mail, it goes to junk, but with a certain couple, it is rejected as incoming (they are not blocking me). Bit I can;t even get this new setting to work.

BTW, the SMTP setting in there now is: hotmail-com.olc.protection.outlook.com

Hello! me1004

Thank you for the reply!

Upon checking the here have you tried creating an app password? Manage app passwords for two-step verification - Microsoft Support Please try creating an app password and use this instead of the personal email password. Then, check if you can sync or can fix the issue.

Best Regards,

Vince

Microsoft Community Moderator

Well, thank you. Vince, for the suggestion. But I'm not clear what you are getting at. There is no app involved here. Were you thinking I'm doing this from a cell phone? No, just from my computer. Your link suggests their would be a place in the "app" to do this; there is no place in my hotmail online to do this, and ot in Gmail.

I think you are suggesting using needing a passwork to open the app on a cell phone, and you are saying to try that. And that if it goes to the app, the app does only one thing, dispalys the e-mail. No, I'm not using an app. It's gmail online from a computer, to hotmail, which of course is online and I use it from a computer.

Related, I have told my friends with the problem, who are having trouble in Hotmail from a cell phone, to go to their hotmail onnine,a nd in there using settings to set a rule to never send e-mail from my address to Junk, and to protect my e-mail address, rather than block it. They tell me those settings are not in Hotmail on the cell phone app. But try to get anyone to do that. Bottom line, though, is that my address should not be getting sent to junk, and it should not be getting blocked. A special setting or rule should not be needed. I had to think the SMTP setting might be why it is sent to junk.

Hello! me1004

Thank you for the reply!

I understand I would highly suggest for you to contact Outlook.com for them to further investigate the issue as they have the necessary tools for resolving your issue. You can follow the steps here on this link on how to contact the Outlook.com support: How to get support for Outlook.com - Microsoft Support

1. Enter your question or issue in the Search Help box on the right, and then press Return.
2. If the self-help answers don't resolve your issue, try a different search, or scroll to the bottom of the Help pane and, under Still need help?, select Yes.

I hope this helps!

Thank you,

Vince

Microsoft Community Moderator

Well, I suppose I can try that. Am I not already in the Outlook.com Community?

This causes me to notice,tey dont even have a Help menu in my Hotmail/Outlook.com account online from a computer. Seems to me they ysed to.

Just for the record, my accont online is at:

https://outlook.live.com/mail/0/

Does that help to know what to use as SMTP setting? Or, maybe the sign in page is the URL to consider? Clearly, I'm not the expert on SMTP.