Settings for using Outlook/Hotmail SMTP via Gmail

Anonymous
2024-02-04T05:47:47+00:00

I have a few e-mail accounts, all online rather than desktop application, for differing reasons – no, none for anything dishonest or malevolent, not for spamming, nothing negative. And I normally use a gmail account to handle my Hotmail e-mail, and Outlook e-mail. (I have a couple extra account names I use in Hotmail, one is an Outlook name. That is, the e-mail to my Outlook name will come into my Hotmail account, as the Outlook name is effectively an alternate name for my Hotmail account. This is something you can do in Hotmail settings).

Mail coming into my Hotmail account automatically goes over to my Gmail account. When an e-mail originally comes into my Hotmail account using the Outlook name, it is moved over to my Gmail. When I respond to it from gmail, it will go via my Hotmail account using the Outlook name. That is set up in gmail, via SMTM (just like from a desktop e-mail client, which is what I use my gmail as, as my interface for Hotmail, because I find gmail preferable). 

OK, now to the point. In recent months, when I get an incoming e-mail in my gmail account from my Outlook (Hotmail) account, and I try to respond to it, it is sent back saying it can’t connect, says I need to check my SMTP settings. Well, I have checked, and I checked to see if Hotmail/Outlook changed them since originally set up. My settings are exactly what Hotmail/Microsoft says they should be.

SMTP server: smtp.office365.com

user name: (that is the Outlook e-mail address)

password: (correct)

Port: 587




All that matches what Microsoft/Hotmail instructs to use. 

But there is a problem. Any ideas?

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2024-02-04T18:11:23+00:00

    Hello! me1004

    Thank you for posting in Microsoft Community

    It seems to me that you are having trouble sending/receiving emails from your Gmail to Hotmail/Outlook.com email in using email client. Just to set expectations that Gmail is another 3rd party domain which is hosted by Google and we have limited resources for resolving the issue and may need you contact the Google support if the issue still persists.

    Allow me to ask:

    • Is this also happening when sending/receiving emails in the Gmail.com webmail?
    • Can I know what is this desktop email client app that you are using?
    • is this happening to all devices, browsers, and networks?

    It's possible that your Gmail account is blocking the SMTP connection to the Outlook/Hotmail server. You can try the following steps to resolve the issue:

    1. Log in to your Gmail account and go to Settings.
    2. Click on the "Accounts and Import" tab.
    3. Under "Send mail as", click on "Edit info" next to the Outlook/Hotmail account.
    4. In the "SMTP Server" field, change the server to "smtp.live.com".
    5. Change the port to "587".
    6. Enter your Outlook/Hotmail email address and password.
    7. Click on "Save Changes".

    After making these changes, try sending an email from your Gmail account to your Outlook/Hotmail account and see if it goes through. If you still encounter issues, you may need to contact Gmail support for further assistance.

    I hope this helps!

    Thank you,

    Vince

    Microsoft Community Moderator

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