Settings for using Outlook/Hotmail SMTP via Gmail

Anonymous
2024-02-04T05:47:47+00:00

I have a few e-mail accounts, all online rather than desktop application, for differing reasons – no, none for anything dishonest or malevolent, not for spamming, nothing negative. And I normally use a gmail account to handle my Hotmail e-mail, and Outlook e-mail. (I have a couple extra account names I use in Hotmail, one is an Outlook name. That is, the e-mail to my Outlook name will come into my Hotmail account, as the Outlook name is effectively an alternate name for my Hotmail account. This is something you can do in Hotmail settings).

Mail coming into my Hotmail account automatically goes over to my Gmail account. When an e-mail originally comes into my Hotmail account using the Outlook name, it is moved over to my Gmail. When I respond to it from gmail, it will go via my Hotmail account using the Outlook name. That is set up in gmail, via SMTM (just like from a desktop e-mail client, which is what I use my gmail as, as my interface for Hotmail, because I find gmail preferable). 

OK, now to the point. In recent months, when I get an incoming e-mail in my gmail account from my Outlook (Hotmail) account, and I try to respond to it, it is sent back saying it can’t connect, says I need to check my SMTP settings. Well, I have checked, and I checked to see if Hotmail/Outlook changed them since originally set up. My settings are exactly what Hotmail/Microsoft says they should be.

SMTP server: smtp.office365.com

user name: (that is the Outlook e-mail address)

password: (correct)

Port: 587

All that matches what Microsoft/Hotmail instructs to use. 

But there is a problem. Any ideas?

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-04-09T13:10:57+00:00

    Thanks for that. I'll look into that when I can get to it.

    Re password, yes, I'm not doing this from an app from Hotmail on the Internet. I know my Hotmail password. That has been and should be the password to use. I don't want to change my login password, and if I do, I can't get it back. IfI even have that setting in Hotmail, maybe I can try to put in my Hotmail password. But I think it woud already be in there, my login password.

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  2. Anonymous
    2024-04-09T04:44:01+00:00

    Well, I'm glad I could help you. Unfortunately it doesn't solve my problem. And I don't have time now for a big project to figure out the problem. BIg projects to fiugre out keeppopping upon me from everyeuhrwere, every simply thing turns into a big project.

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  3. Anonymous
    2024-04-09T04:03:54+00:00

    This actually worked! Thanks for the tip. I didn't think of checking "treat as an alias" because I didn't previously have it setup this way. I've always had it unchecked.

    check "Treat is as an alias."

    use: smtp-mail.outlook.com

    port 587

    The weirdest part of all this - I have 2 hotmail accounts in my gmail. One works with the older smtp link and treat as an alias unchecked and another with the new smtp link and treat as an alias checked. Sent an email from both right now to test them and they both worked.

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  4. Anonymous
    2024-04-09T03:51:10+00:00

    I tried this and still doesn't work. It was working fine a while back (not sure when it stopped working since I don't send "emails as" my hotmail account from gmail frequently.)

    I don't know if this helps troubleshoot the issue but in the error message details I noticed the following:

    "Authentication unsuccessful, account locked"

    It says my account is locked? I went to hotmail.com to check if a pop-up will show up somewhere to unlock my account but couldn't find any means to unlock my account.

    If someone figures out how to re-enable "send as" feature with hotmail please share.

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  5. Anonymous
    2024-04-09T03:35:14+00:00

    Just to make sure, the "name" should be the name on your Hotmail or Ootlook account, that is, the one that shows in the receiver's Inbox as who it came from, the actual name you use in your Hotmail account, not necessarily the "name" you use for your e-mail address.

    And check "Treat is as an alias."

    Other than that, I don't know, I haven't been able to fix it in my account.

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