Settings for using Outlook/Hotmail SMTP via Gmail

Anonymous
2024-02-04T05:47:47+00:00

I have a few e-mail accounts, all online rather than desktop application, for differing reasons – no, none for anything dishonest or malevolent, not for spamming, nothing negative. And I normally use a gmail account to handle my Hotmail e-mail, and Outlook e-mail. (I have a couple extra account names I use in Hotmail, one is an Outlook name. That is, the e-mail to my Outlook name will come into my Hotmail account, as the Outlook name is effectively an alternate name for my Hotmail account. This is something you can do in Hotmail settings).

Mail coming into my Hotmail account automatically goes over to my Gmail account. When an e-mail originally comes into my Hotmail account using the Outlook name, it is moved over to my Gmail. When I respond to it from gmail, it will go via my Hotmail account using the Outlook name. That is set up in gmail, via SMTM (just like from a desktop e-mail client, which is what I use my gmail as, as my interface for Hotmail, because I find gmail preferable). 

OK, now to the point. In recent months, when I get an incoming e-mail in my gmail account from my Outlook (Hotmail) account, and I try to respond to it, it is sent back saying it can’t connect, says I need to check my SMTP settings. Well, I have checked, and I checked to see if Hotmail/Outlook changed them since originally set up. My settings are exactly what Hotmail/Microsoft says they should be.

SMTP server: smtp.office365.com

user name: (that is the Outlook e-mail address)

password: (correct)

Port: 587

All that matches what Microsoft/Hotmail instructs to use. 

But there is a problem. Any ideas?

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2024-09-24T14:21:26+00:00

    Hi Me1004, I just wanted to drop in and say I do fully expect this to stop working because it looks like the gmail web setup that was being shown in this thread is not using Modern Auth. The changes for the basic auth deprecation are still rolling out. We have completed about half of the accounts at this point and will likely be done in the next 2 weeks. So I fully expect this to not continue to work much longer.

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  2. Diane Poremsky MVP 17,531 Reputation points MVP Volunteer Moderator
    2024-07-22T11:49:21+00:00

    Before I address your specific questions - to add to my previous comments that this will stop working in September. I tried gmailify option. It uses oAuth2 and will work after Microsoft turns off basic auth in September. The only issue is that it only supports one account.


    Your primary is at the top of the alias list in outlook.com - that is the address you need to use in gmail.
    https://account.live.com/names/manage

    This is what worked for me - for smtp - but because this uses basic auth, it will stop working in September.

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  3. Anonymous
    2024-06-23T10:22:15+00:00

    Once 2-step verification is on, check to see if App passwords shows up on the menu mentioned. If it is, click Create a new App password. It should give you an approximately 10 character password, which you can then copy or type into the gmail smtp login settings. This is what worked for me case, cannot say if it'll work for you as well.

    Passwordless account is not turned on for my account. The screenshot specifically shows "OFF", and an option to turn it on, so this should be completely unrelated to the issue at hand.

    The 25-digit code it gives you is a backup in case you ever lose access to your authenticator and need to log back into the account. Just something to keep safe in case you switch/format/lose the phone the authenticator is on, this has been the case for every 2FA I've used.

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  4. Anonymous
    2024-04-09T05:05:18+00:00

    What error message do you still get when you try to save your hotmail smtp settings on gmail? If it's similar to mine (wrong password), try the settings I mentioned with checked "treat as alias" & copy paste your app password that you can create from your hotmail settings (super easy to create one).

    I think gmail is treated as "app" even though you're doing it form the web.

    If you choose to try app password, here's how you get it:

    1- login to your hotmail account

    2- click on your name top-right corner then go to My Microsoft Account

    3- click on Security left hand side

    4- click on Advanced Security Options

    5- Scroll down to the section where it says App Passwords then click on Create a New App Password

    That's it. Now copy paste that password in your gmail settings (for your hotmail login) with the settings previously mentioned.

    PS: I totally can relate to what you mentioned regarding little tasks becoming projects! Lots of that in my life too. All we can do is take it one step at time.

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  5. Anonymous
    2024-02-19T19:30:37+00:00

    Hey there, any update about this? I ve read the whole story and still having troubles with the same issue. Please let me know if u could fixed it :)

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