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I have been trying to fix Outlook for three days now. With the help of Earthlink, Geek Squad, etc. I am unable to send or receive emails through through my Outlook. Web mail is fine.
*Moved from officeinsider
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I'm happy to try, if you don't mind me being 74 years old. What exactly is happening? Any error messages or the like?
Is it possible to speak someone who can help an old lady resolve her problems with sending and receiving. email via Outlook after changing her password on Microsoft.
I look forward to hearing from you
Philip Davies
It is June 30, 2025 and I have had this issue for 2+ weeks.
Which is precisely why I asked what version of Outlook is in use, it makes a difference. The device, PC, Mac, iOS, Android, makes a difference. The type of account, POP, IMAP, Outlook.com/Hotmail/Live mail, or exchange server makes a difference as does the provider of the email account (the part of an email address after the @ sign), Sadly all that esoteric, boring stuff makes a difference. Can you help out with some of these details, please? Thanks!!
Hello,
yes can't receive or send email an old version I am running