Hi ,
Thank you for posting in the Microsoft Community.I do understand the needs of this concern to be address swiftly. Since there are no options under the digital type and we have limited tools here in Microsoft Community. We recommend submitting a ticket to our Microsoft Office technical support teams by following the instructions below:Here are the steps:1. Please use this link Contact - Microsoft Support2. In Tell Us About Our Problem, briefly describe your concern. Click Get Help.3. Self-help items will be provided. Ignore it and click the Contact Support button at the bottom.4. Select Product under Products & Services.5. Select Microsoft 365, and then click Confirm6. You will have the opportunity to get help. You can select the Chat with Support option or schedule a callback. Please note that other options may not be available in all regions.7. You will need to confirm your email and you can attach a file if needed, then click Confirm.
Note: You may request a callback from them since they have tools as well on this matter.
Regards,Nael B.Microsoft Moderator