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I have been trying to fix Outlook for three days now. With the help of Earthlink, Geek Squad, etc. I am unable to send or receive emails through through my Outlook. Web mail is fine.
*Moved from officeinsider
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
At first my group email was going to sent emails to one name of a person. I am not receiving email from a city off, such as a receipt.
There are some emails that I do not receive. I have checked my junk folders, blocked emails, rules, storage size, etc. etc. all the standard steps that microsoft recommends. When I add the sending email address to my safe addresses, then emails came through. Or if I send someone an email, and they reply, then i will get the email. This does not happen with all email addresses that send me emails. it seems to be random. Even domains vary. Eg. i get some gmail.com emails, and others I don't. Please don't suggest adding the addresses to my safe list, because if I dont know that someone is sending me an email, I wont know to add it. I can very easily trouble shoot this with someone from microsoft at your convenience.This is very frustrating and I am at the point of changing to gmail to avoid the problem. I have been using this hotmail email address for 25 years now and it will be extremely difficult to switch over all my personal and business contacts to a new address.Thank you, Perry
******@hotmail.com
What exactly happens when you try to send an email? Do you get any error messages? If so, please post it/them here word for word, just as they appear to you, please.
I have 2 email accounts on my computer. 1 is working but the other one can't receive or send emails
Hello Patti, We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)Thank you for understanding,Regards,Nael B.Microsoft Moderator