Outlook. Not receiving or sending emails

Anonymous
2024-03-20T19:40:39+00:00

I have been trying to fix Outlook for three days now. With the help of Earthlink, Geek Squad, etc. I am unable to send or receive emails through through my Outlook. Web mail is fine.

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Outlook | Windows | Classic Outlook for Windows | For business

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  1. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2024-07-25T23:20:28+00:00

    OK, Hotmail. So, how do you connect to Hotmail? Do you use an email app (Outlook, in this case), or do you use Edge or Chrome or Firefox connected to www.hotmail.com?  My assumption was that you connect using Outlook, since this is an Outlook forum. Connecting to Hotmail with a web browser is considered "Webmail" and I'm curious to see if you see the same lack of email via webmail as you do using (again, my assumption) Outlook?

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  2. Anonymous
    2024-07-25T21:57:45+00:00

    Hotmail. The email address I have used for over 2 decades which I have never had a problem with until the last couple of weeks. My guess is a mircrosoft update that it all screwed up.

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  3. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2024-07-25T19:46:30+00:00

    Who is your email provider (that's the part of your email address AFTER the @)

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  4. Anonymous
    2024-07-25T19:35:19+00:00

    I not very computer literate. Please explain the steps to do that.

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  5. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2024-07-25T18:56:40+00:00

    What do you see if you connect via webmail with a web browser?

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