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I have been trying to fix Outlook for three days now. With the help of Earthlink, Geek Squad, etc. I am unable to send or receive emails through through my Outlook. Web mail is fine.
*Moved from officeinsider
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Nael,
What about for someone that is using the outlook desktop app? Ours isn’t receiving emails, we know this as we have 2 accounts and have tried to send test emails from the first to the second. The undeliverable message comes through to the first account and has this error code: 503 5.5.1 DATA without RCPT TO
I want to use outlook for my founding, I have an email adress and I can sent emails but I can not receive emails.
I cant find where to sign in with my account and change IMAP or POP settings.
I discovered that someone had hacked my account and was forwarding all email to another account. A really clever way to steal information. I wish I remembered exactly where that choice was, but once I turned it off, changed my password, i was back up and functioning well again. I unfortunately did not save the emails the messages wre forwarded to, so I could not include that in y report to the FBI.
Good luck
I need the help of a human being. I've had a techie look at it and he couldn't figure it out. My Outlook on my Mac won't send or receive emails. Not of your suggestions listed helps at all. HELP!!!! Maya Ollson
Thank you Hal. I will contact Apple.
On further "think-back" this started after a recent MacOS security upgrade.
There was only one AppleMail address, affecting receipts of several MS outlook/live accounts.
Gmail, Yahoo and MSFT business accounts were unaffected.
It seems to have self-repaired.